When it comes to serving the needs of busy small business owners, some credit unions are having a hard time keeping up with their bank competitors in key areas.
Among them: not having convenient branch locations, a lack of expertise on staff and not offering robust online banking services, according to feedback shared by a focus group comprised of 10 business owners, CEOs, and accountants with annual sales ranging from $1 million to $10 million.
The focus group was coordinated by a market research firm for CU Business Group in Portland, Ore., the business services CUSO said.
Complete your profile to continue reading and get FREE access to CUTimes.com, part of your ALM digital membership.
Your access to unlimited CUTimes.com content isn’t changing.
Once you are an ALM digital member, you’ll receive:
- Critical CUTimes.com information including comprehensive product and service provider listings via the Marketplace Directory, CU Careers, resources from industry leaders, webcasts, and breaking news, analysis and more with our informative Newsletters.
- Exclusive discounts on ALM and CU Times events.
- Access to other award-winning ALM websites including Law.com and GlobeSt.com.
Already have an account? Sign In
© 2024 ALM Global, LLC, All Rights Reserved. Request academic re-use from www.copyright.com. All other uses, submit a request to [email protected]. For more information visit Asset & Logo Licensing.
