There's no question that the nation's health care system is in astate of change and unrest – and it looks like a good number ofhealth insurance brokers are sick and tired of it.

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Nearly half of America's brokers (45%) say they're consideringexiting the health insurance business altogether, with the majority(51%) saying they are only slightly or not at all confident aboutthe future of their firm and their industry, according to a newAflac WorkForces survey.

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Wide-ranging changes in health care — notably the Patient Protection and Affordable Care Act — and economicunrest are causing brokers' self-doubt, Aflac reported, just asemployers and employees say they need brokers most.

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Almost one-third of brokers (29%) say they're concerned aboutremaining relevant to their clients, the report found.

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Though brokers' concerns over their future have been widelyreported, albeit anecdotally, Aflac's survey of more than 300brokers offered a clearer picture of how many are thinking aboutleaving the business.

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The numbers left some in the industry puzzled.

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“It surprises me,” David Smith, vice president of health andwelfare benefits at North Carolina-based Ebenconcepts, said of theresults. “Most of the professionals I know are not planning onleaving the business. I'm sure there are people who do nothing butthe occasional health insurance policy who may now decide to getout of the business.”

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The survey comes at a time when workers and employers say theywant more help from brokers and benefits experts as they try tomake sense of health care changes — especially as Obamacare goesinto effect.

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Other big changes employers need help with? The movement fromHMO and PPO plans to consumer-driven options as well asimplementing wellness programs.

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According to Aflac's report, the majority of employees (78%) atleast somewhat agree they would be more informed about their healthinsurance choices if they worked with an insurance consultantduring benefits enrollment; more than one-third (35%) of thosequestioned strongly or completely agree with that statement.

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Industry insiders say the “crisis of confidence among brokers”is a trend that can be turned around if brokers realize theincreasing opportunities coming their way thanks to the PPACA.

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That was a sentiment echoed recently by Janet Trautwein, CEO ofthe National Association of Health Underwriters, after the Obamaadministration announced the one-year delay to PPACA's employermandate.

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She encouraged employer groups to “seek counsel from anexperienced, licensed health insurance agent.”

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