The $185 million, 16,400-member Lake State Credit Union in Moose Lake, Minn., plans to installthree NCR APTRA Interactive Teller ATMs and additional (non-videoteller) NCR SelfServ ATMs at its new branch in Duluth, set to opennext month, said Tim Smith, Lake State's president.

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The branch at 11 East Superior St. in Duluth will be LakeState's sixth full-service office.

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Smith said the new facility, known as the Technology Villageoffice, will be completely self- and assisted-service. By deployinginteractive tellers, he said, the branch will bring commercial,mortgage and consumer services to the area.

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“We have been interested in expanding our membership base intoDuluth for several years, but the cost of building a full-functionbranch so far from our core membership base was prohibitive,” saidLaly Larson, Lake State's senior vice president and CIO.

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“NCR APTRA Interactive Teller gives us a cost efficient meansfor entering a new market. As our membership base in Duluth grows,we will examine more traditional branches. In the meantime, NCR'sinteractive video technology will let us deliver a personal memberexperience remotely,” Larson said.

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Lake State CU partnered with Atlanta-based NCR and CASE ofAnoka, Minn., which has been a NCR solutions partner since1996.

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According to NCR, APTRA Interactive Tellers can conduct approximately 95% oftypical teller transactions, including activities that can't bedone by a normal ATM, such as overriding normal cash dispensingtransaction limits, scanning checks to give immediate value, andvalidating members by scanning their ID and recording their digitalsignature.

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Although NCR declined to cite the exact number of video tellersit has deployed, NCR APTRA Interactive Tellers are now in more than20 states and provinces in North America, according to Jeff Dudash,NCR's senior manager of public relations.

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