Forget every assumption you've ever had about those people in IT because Robert Hall, vice president of information systems at DATCU, will blast through them all.

While his degree in geography, and he's been a storm chaser (yes, tornados) since 1996, may raise a few eyebrows, the real shocker for most may be his belief that IT departments should be true partners and that means stepping out of the server closet.

"Climb mountains, not so the world can see you but so you can see the world," said Hall, who over the past decade has been involved in every department at the  $635 million credit union based in Denton, Texas. "Don't get stuck behind your desk. You have to be out there to know what's truly going on across the organization as a whole and what members need."

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