Pawtucket Credit Union, Pawtucket, R.I., announced that Melinda S. Gaudreau has been promoted to the position of vice president of branch administration. She has over 24 years of experience at the credit union, most recently as assistant vice president of branch administration. Gaudreau’s responsibilities include ensuring the efficient delivery of PCU products and services throughout the credit union’s branch network, overseeing the daily operations and allocation of personnel resources at all branch locations and ensuring that PCU’s sales and service standards are consistently adhered to. She is a graduate of Bryant College with a bachelor’s degree in business administration. In addition, the credit union promoted Idela M. Wilson to assistant vice president of call center operations. She has over 35 years of experience in the financial services industry and has been with the credit union for the past 12 years, most recently serving as call center manager. Wilson’s responsibilities include overseeing the operation, adherence to regulatory compliance and employee development of PCU’s call center. She is currently attending Providence Bible Institute.