Xtend Inc. said it has made a move, under the same roof but intoroomier quarters.
|The CUSO and its call center now occupies 6,300 square feet onthe second floor of the building in Grand Rapids, Mich., it shareswith fellow CUSO CU*Answers.
|Now in its 11th year, Xtend is owned by 69 credit unions and said itprovides more than 150 with bookkeeping, member contact services,back-office mortgage services, partnered liquidity opportunities,shared branching, compliance monitoring and insurance services.
|The build-out of the new space took less than three months andthe move-in took place over the past weekend, the company said.
|“This is another milestone event in the history of ourcompany. The significant growth that our company experiencedover the past several years meant that we were pushing the limitsof our existing floor plan sooner than we had expected,” said XtendPresident Scott Collins
|The new space includes space to grow, Collins said, adding,“When you prepare to move an entire call center non-disruptively,you want to make sure to dot all of the i's and cross all of thet's so that credit unions and their members were notaffected. The fact that we experienced no down time and hitthe ground running in our new digs is a testament to all of theteams involved.”
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