The $5.8 billion San Diego County Credit Union recently won the Crystal Awardfor workplace excellence from the Society of Human ResourceManagement's San Diego chapter.
|SDCCU was recognized by SHRM for the credit union'simplementation of its “standard of excellence plan,” which hassubstantially improved the credit union's employee culture andperformance. The standard of excellence plan focuses on criticalthinking and decision making that in turn has helped improvecustomer service levels throughout the organization, according toSDCCU.
|“We're proud to be honored with SHRM's Crystal Award as ithighlighted our management team's innovation, commitment and hardwork,” said SDCCU President/CEO Teresa Halleck.
|Since Halleck took over SDCCU's helm in August 2010, themanagement team has been focused almost exclusively on improvingits customer service experience, which has helped increase thecredit union's membership rolls, the credit union said. Thecredit union's membership has grown from 224,729 on Dec. 31, 2011,to 238,789 on Sept. 30, 2012, according to SDCCU.
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