Hurricane Sandy: Municipal Credit Union Hit by Complaints
“I'm a member and I'm stuck on Staten Island with no gas and no money due to MCU not crediting my account with a pension payment for direct deposit,” said a furious Municipal Credit Union Member Natasha Godby. “I see many others have had the exact same problem. See the comments on your site. This is horrible.”
More than 20 people identifying themselves as MCU members have posted angry, critical comments about New York-based Municipal Credit Union’s issues with failing to credit direct deposit checks to members’ accounts, no phone customer services, inoperable ATMs and problems with online banking.