The Credit Union Association of New York has announced liveonline chat support for its members simply by clicking on an iconat the bottom of most pages on the CUANY website.
|The association said that live help will be provided byemployees of its member services team. Support will be availablefrom Monday – Friday during regular business hours.
|If a problem occurs during their offline hours, users will beable to submit a message to be addressed the following day, theassociation added.
|“This new feature furthers our goal of providing member creditunions with comprehensive, convenient support,” said CUANYPresident/CEO William Mellin. “Whether you prefer to send an email,pick up the phone or chat instantly online, our team is here tooffer expertise and assistance.”
|The CUANY said its credit unions now serve 4.6 million memberswith assets of more than $57 billion.
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