KEMBA Financial Praises Dual Fraud Prevention Solution
Since its June 2011 implementation of TruChecks with DEPOSIT CHEK, a high-risk payment identification system co-developed by fraud prevention technology vendors Advanced Fraud Solutions and Early Warning Services, KEMBA Financial Credit Union has experienced fewer check losses and a simplified work process, the credit union said.
The West Chester, Ohio-based, $525.6 million credit union said its relationship with the Scottsdale, Ariz.-based Early Warning Systems began in 2003 when it adopted the vendor’s Primary Payment System (PPS) to help identify bad checks.
In 2009, KEMBA Financial added TrueCheck, a counterfeit check identification program from the North Carolina-based Advanced Fraud Solutions, and said it has helped the CU and its members save nearly $250,000 in potential check losses.
Last year, Advanced Fraud Solutions and Early Warning Services joined forces and released TrueChecks with DEPOSIT CHEK, which allows tellers to analyze payments for all high-risk activities through a single, web-based system. KEMBA Financial said its adoption of TrueChecks with DEPOSIT CHEK has reduced costs and streamlined tellers’ work processes.
“This dual system gives so much more information to us about the check entered,” said Tracy Bachman, director of branch operations for KEMBA Financial. “Our tellers love this combined product so much that they have told me they no longer feel leery about whether or not to take a check or put a hold on a check. Their confidence level has increased and our check losses have continued to decline.”