RDC Reaches Adoption Plateau, Says Report
Adoption of commercial remote-deposit capture, which refers to business customer-specific RDC solutions, grew by just 10% in 2011 while mobile RDC has become a priority for U.S. financial institutions and vendors, said a new Celent report, “State of Remote Deposit Capture 2011: Signs of a Maturing Market.”
According to Celent, financial institutions added a mediocre 65,000 commercial RDC clients this year. By the end of 2011, nearly 7,100 financial institutions will offer at least one commercial RDC solution and have an estimated aggregate 755,000 commercial RDC users or scanners, the firm said.
Compared to smaller institutions, large banks are also more satisfied with their compliance and risk procedures than with their vendors’ capabilities. They’re also focusing more on product launches than compliance, are more likely to charge for RDC scanners and are less capable of detecting duplicate deposits across channels, Celent said.
“There have always been significant differences between how smaller financial institutions and large banks approached RDC,” Meara said. “But, Celent observes a widening gap in both attitudes and action as it relates to RDC.”