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From the September 14, 2011 issue of Credit Union Times Magazine • Subscribe!

SilverCloud Knowledge Management Signings

New Hampshire Company Inks Eight CUs in Seven States

Eight more credit unions have recently signed on as users of the Breeze knowledge management software solution from SilverCloud Inc. in New London, N.H., the company said.

They are the $175 million Solidarity Community FCU of Kokomo and the $952 million Centra CU of Columbus, both in Indiana; the $678 million Nevada FCU in Las Vegas; the $208 million Central Willamette Community CU in Albany, Ore., the $1.1 billion American Heritage FCU in Philadelphia, the $1.7 billion in Texas Dow Employees CU in Lake Jackson, Texas, the $203 million Our CU in Royal Oak, Mich., and the $53 million Tuscaloosa CU in Alabama. 

The company also said it has sold extended Facebook functionality and Team Services to eight existing credit union clients.

The 10-year-old SilverCloud said it signed 43 new clients last year and now serves more than 230 credit unions with knowledge management solutions used online, in call centers and in branches.

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