The $529 million Great Lakes Credit Union in North Chicago, Ill., said cash recycling technology is helping streamline operations at its new branch in Zion, Ill.
The 41,000-member GLCU is using a new cash recycler from ARCA of Mebane, N.C., integrated with its Symitar Episys teller software and the S4 cash management platform from CFM Inc. of Chandler, Ariz.
“We are able to help our members conduct their transactions quickly and more efficiently. It is now easy for tellers to begin their day helping members and end it without balancing a cash drawer,” said Kristy Gray, manager of the Zion branch.
“GLCU understands that automating the complex processes of controlling cash enables them to interact on a more personal level with every member during every transaction,” said Mike Mares, assistant vice president at ARCA.
The CM18 Cash Recycler automatically counts, authenticates and safeguards cash deposited by members, the company said. The same cash becomes immediately available to be dispensed for member cash withdrawals.
GLCU has seven branches in Lake County and two in Cook County, Illinois, and said it is planning to open one in Milwaukee as the result of a merger. The community charter CU serves Lake, McHenry and part of Cook counties in Illinois and Kenosha County in Wisconsin.