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Synergent Signs Charter Oak, Sells BOB

Synergent, a subsidiary of the Maine Credit Union League, said it has signed a new client for its check processing services and will begin offering a new online banking platform.

The $688 million Charter Oak FCU in Groton, Conn., will use Synergent for electronic check collection and share draft processing services, the company and credit union said.

Synergent said it now processes more than 3 million images a month for more than 100 credit unions throughout the Northeast, including branch, merchant, member and ATM capture. Mobile capture will be added soon, the company said.

Synergent also said it will now offer the Better Online Banking platform from Jwaala Inc. of Austin, Texas, through the Westbrook, Maine, company’s service bureau.

The BOB platform is now in use at about 20 credit unions, is integrated to the Symitar core processing system, includes personal financial management, two-way secure messaging, FFIEC-compliant fraud detection including multi-factor authentication and custom reporting and alerting, the company said.

Synergent said it now provides core account, check and card processing, shared branching and marketing solutions to more than 200 credit unions.

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