How do credit unions know how well their business depositprograms are doing? To offer a gauge, CU Business Group LLC's newBusiness Deposit Benchmarking Survey collected data from 41 creditunions in asset sizes ranging from $100 million to $4.5billion.

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Credit unions still have much ground to cover when it comes tothe number of business checking accounts that are opened eachmonth, said CUBG President/CEO Larry Middleman.

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Based on the data it collected, CUBG said for long-termrelationships, credit unions should focus on top tier money accountrates.

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Credit unions with more than $300 million in assets experiencedhigher fee income on business checking accounts.

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CUBG found that remote deposit capture and ACH originationrepresent the best opportunities for credit unions in making theleap forward in more sophisticated products. Just fewer than 90% ofthose surveyed said they plan to have these products in placewithin the next three years.

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At 80%, the majority of of survey participants currently offermerchant bank cards.

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The number of business checking accounts used by members isrelatively small, CUBG found.

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Credit unions use a variety of business deposit sales techniqueswith commercial lenders and business development officers being thetop two tools.

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CUBG said “even with superior systems, credit unions must havethe knowledge and resources to take advantage of thesecapabilities.”

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Having a Web presence can be advantageous for credit unionssince most small businesses go online to research products andservices.

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