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From the August 3, 2011 issue of Credit Union Times Magazine • Subscribe!

SilverCloud Cites Success

Knowledge Management Vendor Touts 43 Signings in Past Fiscal Year

Forty-three more credit unions became clients of SilverCloud Inc. in the fiscal year ending June 30, according to the New Hampshire-based member experience software vendor.

The company said it also ended its 10th year in business with a 44% growth in revenue from the year before and that it now has more than 230 credit unions running its knowledge management solutions to serve members in call centers, online and in branches.

The 43 signings in fiscal 2010-2011 included credit unions ranging in size from $49 million to $5 billion, including 12 of more than $1 billion in assets, said SilverCloud CEO Scott Cornell. He said the fiscal year’s revenue growth was the company’s best since its founding in 2001. 

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