The $81 million Montgomery County Employees Federal Credit Union in Germantown, Md., is now offering its 14,600 members the “triple play” of mobile banking options.
Those are SMS text messaging, mobile Web browsing and downloadable applications, in this case for iPhones. Functionality includes balances, transfers, histories and bill pay.
MC EFCU is using Intuit Financial Services technology to offer mobile banking and based its decision to offer the channel on focus groups and member surveys.
“We are moving into these high-tech mobile and other services because our members asked us to and we believe that it is the best way to serve their changing needs,” said Jim Norris, the credit union’s CEO.
California-based IFS said more than 300 of its 1,600 financial institution customers now use its mobile banking services.