If calls into human resource departments are an indication, some members and other consumers were able to get a better handle on cash flow, save more and manage their debt in 2010.
Employees made improvements in all areas of finance last year, according to a new report from Financial Finesse, a workplace financial education firm in El Segundo, Calif. Trend analysis research was compiled by tracking calls into the company's financial helpline service through more than 500,000 employees from more than 300 organizations.
Calls about proactive planning issues outnumbered short-term, crisis management calls, with retirement planning calls jumping from 15% to 24% from 2009. In a parallel trend, debt-related calls fell from 21% in 2009 to 16% in 2010 and calls about cash management declined from 17% to 14% over the same time period.
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