Thirty credit unions signed up last year for lending and member contact center services from Lending Solutions Inc., the Elgin, Ill., company said.
The company said they include the $280 million EducationFirst FCU in Beaumont, Texas; $608 million Farmers Insurance Group FCU in Los Angeles; $85 million HarborLight CU in Whitehall, Mich.; $212 million Our Community FCU in Shelton, Wash.; $106 million Premier Community CU in Stockton, Calif.; $33 million Steel Valley FCU in Cleveland; $174 million TEG FCU in Poughkeepsie, N.Y.; $171 million Tremont CU in Braintree, Mass.; and $121 million West Community CU in O'Fallon, Mo.
Most of the new customers are using LSI's flagship loan-by-phone and online lending services, including its WebReach program, in which LSI staff proactively contact members that have applied online, which the company said substantially increases funding ratios and cross-sell income in online lending.
Five of the new customers are using LSI's 24/7 member service solution, while another six are utilizing LSI's collections outsourcing.