When to Seek Help to Solve Board, Chief Executive Conflicts
It may be a reflection of today's tense times, but there seem to be more sharp disagreements between CEOs and boards.
Certainly that's what Mimi Hull, a psychologist and founder of Hull Associates, is seeing.
"People will say one thing among themselves and another to the CEO directly. Trying to get an honest assessment of what's going on is very difficult. The facilitator needs to identify the underlying conflict, then work with the board and the CEO to resolve it."
For example, the CEO may complain that a certain board member is difficult and demands a lot of detail. A little digging may uncover the fact the board member indeed wants a lot of detail because he or she doesn't understand why the organization's bottom line isn't better.