PSCU Financial Services has expanded its CUCollect credit card collection service to offer collection efforts on other types of loans.
The new service, called TotalCollections, provides credit unions with a targeted collection effort for every loan product from mortgages and auto loans to signature loans and credit cards.
"We've been in collections services for 10 years now with credit cards, and we're adding all loan types into the mix," said Donna Floyd, collections relationship manager at PSCU. "TotalCollections allows our employees to see all the different products a member has, which enables them to work with the member to take care of all loans."
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