SECU Adds Homegrown E-Alerts, Text Messaging Tools
State Employees' Credit Union in North Carolina has added electronic alerts and text messaging to its online and mobile offerings.
The $20.6 billion Raleigh-based credit union said more than 40,000 members have signed up for electronic alerts in the first days of its offering, and another 3,000 or so have signed up for two-way text messaging.
The alerts system was developed in-house and provides text or online banking website alerts for such options as new e-statements, deposits and withdrawals, low balances and non-sufficient funds.
The text system, which can provide account balance and activity information, uses SECU's mobile banking platform from MShift as the intermediary between the credit union and the mobile phone companies, said Rick Rhoads, senior vice president of e-services at the credit union.
Registration for the services was created through customizations on its Corillian Voyager online banking platform, he added.
The services were initially mentioned on the credit union's website in April with the official announcement following in the May newsletter.
"No matter where they are, with these two new services members can stay in the loop on SECU account activity," Rhoads said.