Platform Upgrade Complete at CUOL
Credit Union On-Line Inc. said it has completed migrating its 22 customers onto the Fiserv XP2 platform's latest comprehensive release.
The Waltham, Mass., company is the sole provider of the XP2 platform in a service bureau setting.
Among improvements, the upgrade-Service Pack 15e-sharply decreases the time it takes to verify deposits, the company said. It also is the largest upgrade since the platform was released, CUOL said.
Background verifications for applicants also have been reduced from about five minutes to a matter of seconds, Fiserv said. Teller capture, automated loan rewards and other loyalty rewards also are included.
The conversion process took about six months, the company said.