Truliant Federal Credit Union is now using a set of "help desks in a box" to upgrade software, keep track of inventory and answer questions.
They're KBOX Systems Management Appliances from KACE Systems Management in Mountainview, Calif.
Truliant is using six of the appliances, all in the central IT area, said Jason Allen, help desk technology support specialist at Truliant in Winston-Salem, N.C.
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