The $480 million credit union uses the Aithent Case Management Solution to link all its fraud and compliance processes across its internal systems, enhancing both case management and the ability to produce compliant regulatory reports, the credit union said.
"Since utilizing the Aithent solution, DCFCU has seen its fraud-related losses drop approximately 20%. At the same time, our staff has been able to better incorporate DCFCU antifraud practices into their daily activities," said George Joseph, the 89,000-member credit union's president/CEO.
He said benefits include easy access to information, reducing the need for redundant data entry and easing the burden on IT staff.
Aithent is a New York-based provider of information management solutions to financial, government and health care organizations.