There are many great credit union boards in our movement today. However, a number of board directors have privately complained to me about their board and asked how they can make needed changes. Their complaints about other directors include:

They seem disengaged and hardly participate in meetings.
They don't understand the board packet items.
They only bring the retiree and share rates perspective to board deliberations.
They are from the original SEG and don't know anyone from the new groups we are chartered to serve.
They are bullies and don't work for consensus.
They are only on the board for the conventions. Many not-for-profit boards go through this difficulty. However, with courage and integrity, a board can examine itself, change and become the board it wants to be.

The following steps can help credit unions create the kind of board needed by their members. Often they are addressed as part of the boards' strategic planning process.

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