Consulting company Eloquent Online held a live online event today featuring a little reverse financial literacy.
The company held the event to reach out to credit unions to teach them about Gen Y. Credit unions heard from a Gen Y entrepreneur who had to move from a credit union to a bank in order to continue to grow his business.
Robert Dias, owner of Computer Doctors in Tiverton, R.I., shared his experience of how his business outgrew his credit union and answered questions from credit union listeners. Listeners could e-mail questions or post them on www.twitter.com/eloquentonline.
Dias said that his credit union had little online access and offered no integration with his accounting software, which were critical needs to continue to grow his business.
Dias answered a question from a viewer about what he would need a credit union to offer in order for him to switch back. Dias said he would need tools that save him time like being able to quickly download his account information on a daily basis, online access and a web portal.
Dias answered another question asking what he looks for in a financial institution by saying that he wants instantaneous access and personal and business banking wrapped into one.
A recap of the event will be posted at www.youtube.com/eloquentonline.