Fiserv Online Account Opening Wins Users
Forty-five new customers have signed up for Fiserv Inc.'s Account.Create online account-opening solution in the past 12 months, including 30 in the past six months, the company said.
The Account.Create solution provides online processing, identity verification, credit checks and cross-selling, the company said, and supports funding through ACH, credit or debit cards.
"This tool virtually eliminates the manual processes associated with account opening and ensures that all of our accounts are opened and evaluated consistently," said Marianne Pulice, chief operations officer at $93 million XCEL Federal Credit Union in Secaucus, N.J.
The solution also can be customized to be used in the branch, adding such steps as reminding staff to determine membership eligibility and authenticity of identifying documents, the company said.
Newly added compliance features also help credit unions comply with USA PATRIOT Act and other regulatory requirements, Fiserv said.