Credit Union Service Network clients can now receive external call center support services through CUNA Mutual Group's LoanLink Center.
"We're excited about the new opportunities this agreement brings to both the LoanLink Center and CUSN," said Daniel Murray, a CUNA Mutual vice president. "CUSN will bring the value of the LoanLink Center to its constituent credit unions and the LoanLink Center will receive marketing support for in-profile customers."
The new agreement allows marketing for LoanLink to reach the 95 current customers and all potential customers of CUSN in the states of Colorado, Idaho, Iowa, Nebraska, New Mexico and Wyoming. It will also allow CUSN to generate leads and interest for LoanLink's lending solutions and member services.
"CUSN is pleased to partner with TLC to offer this important tool to our credit unions," said Doug Burke, CUSN president/CEO.

N.C. League Hires Lobbyist

The North Carolina Credit Union League has named Lauren Whaley to be its first director of legislative and regulatory affairs.
She will provide advice and assistance in managing state legislative affairs and monitor regulatory issues that impact North Carolina credit unions. She also plans to conduct training sessions for member credit unions on relevant regulatory matters.
Previously, she worked at Jennings public relations, branding and advertising agency in Chapel Hill, where she served as a public relations and advertising account leader for nearly two years. Before that she was communications coordinator at Truliant Federal Credit Union in Winston-Salem.