State National's lending center offering 60-second apps

GRAND PRAIRIE, Texas - Loan Link Lending Center, a division of State National Companies, has passed the 100 financial client milestone, with the bulk of them being credit unions. The center, formed in 1996, provides 24x7 telephone and Internet loan processing. Loan Link recently unveiled a 60-second Internet lending solution. According to Michelle McBride, account specialist for the Loan Link Lending Center, approximately 11,000 applications come into the center each month. Call center employees spend most of their time with consumers who didn't receive an instant loan approval. The center is set up so that each credit union has a distinct toll free number into the center. When a member calls using their credit union's specific number, call center reps know what CU the member is calling from and then pulls up that CU's lending criteria. In the first quarter of 2000, the center added 12 new credit union clients. Together the assets of the center's 100 clients is approximately $3.8 billion.

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