Credit: Hero Design/Adobe Stock (Created with Generative AI)
Filene Research Institute introduced its newest Center of Excellence: All Things Payments.
The All Things Payments Center is a dedicated payments research initiative built exclusively to help credit unions understand emerging trends in payments and money movement. The center will share payments research, competitive benchmarking tools, strategic guidance and implementation roadmaps tailored for credit unions.
"No single credit union can solve the payments puzzle on their own," said Mark Meyer, CEO of Filene Research Institute. "The All Things Payments Center brings together the industry's best thinking: academic rigor, practitioner insight, and collaborative problem-solving to help credit unions not just survive these disruptions but lead through them."
The All Things Payments Center is expected to offer unbiased CU-guided research to help institutions assess competitive pressures and technology tradeoffs as they chart a payments strategy to keep pace with changing member expectations.
Filene said they will examine critical questions including:
- Where does our credit union stand competitively in payments and what should we prioritize?
- Which payment innovations (tokenization, stablecoins, etc.) will impact our members?
- What do members actually expect from their payments experience and how do we deliver it?
"A lot is shifting in payments right now, and it can feel like the ground keeps moving," said Henry Kim, fellow for the Center for All Things Payments. "We'll help credit unions sort signal from noise and turn things like real-time payments, stablecoins, fraud detection, and AI into practical next steps so they can serve members even better."
Founding sponsors include Corporate America Credit Union, Corporate Central Credit Union, Desert Financial Credit Union, EastRise Credit Union, WSECU, SchoolsFirst FCU, Municipal Credit Union and Lake Michigan Credit Union.
"If credit unions are to remain relevant, we must lead in the fast-changing payments space," Paul Kirkbride, COO at WSECU. "This means anticipating member needs, shaping future solutions, and embracing experimentation."
The All Things Payments Center will be hosting a kickoff webinar from 11 am to noon CT on Feb. 24.
Joyce Moed can be reached at joyce.moed@arc-network.com
© Arc, All Rights Reserved. Request academic re-use from www.copyright.com. All other uses, submit a request to TMSalesOperations@arc-network.com. For more information visit Asset & Logo Licensing.