EAST
The $1.6 billion, Pittsfield, Mass.-based Greylock Federal Credit Union hired Meghann Arnold as vice president, controller. As part of the Finance team, Arnold will ensure compliance with Generally Accepted Accounting Principles (GAAP) and regulatory requirements, and as a strategic leader in the credit union, she will play a critical role in budgeting, financial planning, Asset-Liability Committee (ALCO) participation, internal controls, audit coordination and process improvement. Arnold, a Certified Public Accountant (CPA), brings more than 15 years of progressive leadership experience in finance, accounting and audit across both public and private sectors. She most recently served as a senior audit associate in PwC’s Asset and Wealth Management division. Her background spans investments, insurance and banking.
Kristine Belser, chief human resources officer for the $5.1 billion, Philadelphia-based American Heritage Credit Union, was named to South Jersey Biz magazine’s “Who’s Who in Banking” list. This annual recognition celebrates industry experts making significant contributions to their industries and communities. Belser’s career spans three decades and has included extensive experience building out HR functions and programs in the health care space. She earned her MBA from LaSalle University in Philadelphia and has served in numerous board roles for the Southeastern PA SHRM Chapter, including chapter president and diversity director. She is also the chair of the Middletown Township PA Community Parks and Recreation Board.
MIDWEST
The $1.4 billion, Omaha, Neb.-based Centris Federal Credit Union hired Bryan Sedlacek to serve on its full-service mortgage team. Sedlacek brings 25 years of lending experience. In his new role, he will serve members at the Centris branch located at 343 N. 114th St. in Omaha.
SOUTH
The $6.1 billion, Oklahoma City, Okla.-based Tinker Federal Credit Union announced three promotions and five new hires.
Paul Heffley was hired as SVP of enterprise project delivery. Heffley brings more than 25 years of experience supporting large technology and business efforts, having spent his career helping organizations modernize their systems, improve customer-facing tools and streamline the way teams work together. In his new role, he will lead project planning and prioritization across the credit union to ensure new technology and service initiatives are launched successfully and with members’ needs in mind. Heffley holds several certifications including Project Management Professional, Scaled Agile Framework Program Consultant and Lean Six Sigma Green Belt. He has also served multiple terms on the board of directors for the Oklahoma City chapter of the Project Management Institute (PMI) and currently serves on the University of Central Oklahoma’s Supply Chain Advisory Board.
Jennifer Holbrook was promoted to assistant vice president of corporate quality assurance. Holbrook has more than a decade of experience in quality assurance and has been with TFCU for nearly 10 years. She began her career at TFCU as a teller and member service officer before moving into leadership roles within quality assurance. In her new role, Holbrook leads the development of TFCU’s quality assurance team and focuses on helping projects deliver solutions that work as intended for members and employees. She also ensures that new products and updates are carefully reviewed before they launch so the final experience is smooth, reliable and easy to use.
Jim Shaffer was hired as assistant vice president and manager of program management. Shaffer brings more than 25 years of experience in project and program management, having led major initiatives in a variety of industries, including technology and government.
Andrew Nix was also hired as assistant vice president and manager of program management. Nix brings a decade of experience in project and program management, during which time he helped build a project management office, led system implementations and supported large software applications. In his new role, he focuses on programs that support business services and real estate, and works to keep projects running smoothly.
Bryan Haas was also hired as assistant vice president and manager of program management. Haas began his career as a computer programmer, then moved into project management where he led enterprise-level solutions and supported a wide range of business goals.
Laura Philbin was also hired as assistant vice president and manager of program management. Philbin brings more than 25 years of experience in technology and project work, including roles in software development and consulting on large, complex projects.
In their new roles, Haas, Shaffer, Nix and Philbin help lead projects that support TFCU’s operations, technology and member services. They also work with business units across the credit union to plan, coordinate and deliver projects that improve the way members and employees use TFCU systems and services.
Edgar Medina was promoted to SVP of operations. Medina has been with the credit union for more than two decades. Throughout his career at TFCU, he has held various roles including assistant vice president and branch manager, and most recently vice president and director of lending. He holds a blend of expertise in operations, lending and leadership. In his new role, Medina will oversee daily operations and guide initiatives that support both in-branch and remote service. He plans to focus on improving convenience for members while continuing to uphold the personalized service that defines TFCU branches, contact center and ITM channels.
Joseph Arthur was promoted to EVP and COO. He succeeds longtime COO Connie Wall, who retired. Beginning his career at TFCU in 2002, Arthur has held a wide variety of roles across the organization, progressing from a teller to a member service representative, to his most recent role of SVP of operations. In his new role, Arthur will oversee day-to-day operations, guide major service initiatives, support branch leadership and help shape long-term operational strategy.
Please send your People news items to Natasha Chilingerian at natasha.chilingerian@arc-network.com.
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