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CUNA Strategic Services (CSS) announced a new alliance with HuLoop Automation, a leader in artificial intelligence–driven work intelligence, to help credit unions automate operations and improve member engagement.
The partnership will make HuLoop’s AI and automation tools more accessible to credit unions nationwide, allowing them to boost efficiency, reduce operational costs, and enhance service quality.
“The new alliance between HuLoop and CUNA Strategic Services will help credit unions leverage high-impact AI technology that makes a real difference for both employees and members,” said Barb Lowman, president of CSS. “Credit unions are embracing automation to handle repetitive tasks while maintaining the human touch that defines their mission.”
HuLoop’s Unified Work Intelligence Platform uses a “human-in-the-loop” approach that enables credit union employees to focus on higher-value member interactions. Its suite includes tools for intelligent workflow orchestration, process automation, and document processing, all designed to speed up decision-making and ensure consistent service delivery.
Through CSS, credit unions will receive exclusive benefits, including free implementation, preferred pricing, and full training and support. “Our goal is to empower credit union employees with technology that enhances people-centric member service,” said Todd P. Michaud, president and CEO of HuLoop Automation.
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