A 2025 finalist in three Luminaries award categories, including Community Impact, CIO/CTO of the Year, and Excellence in Marketing, ORNL Federal Credit Union is no stranger to success. In this Meet the Luminaries podcast episode, Tom Wright, SVP and CMO at ORNL FCU, credits the achievements to a member-focused team and a culture of service, creativity and innovation.

Wright shares the strategies that have contributed most to the credit union’s growth and impact on their local community.

You’ll also hear:
How ORNL FCU has partnered with hundreds of nonprofits in its 19-county charter to expand its reach and service in the community,

  • Why innovation has driven continuous improvement in the IT infrastructure, and
  • What the credit union’s top-down culture of innovation, empathy, and member service has meant for its success.

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