2025 CU Times Luminaries Awards logo
When selecting these finalists for Product Innovation – Core Processing/Conversion, we found ourselves enthralled by what these groups are striving for and accomplishing in the field of providing credit unions with innovative, reliable and efficient core processing and conversion solutions.
These organizations are driving operational excellence and member satisfaction. We can learn a lot from this group of finalists. Read on!
Product Innovation – Core Processing/Conversion
DoubleCheck Solutions, Inc.
In a time where a member's expectations on their digital experience can either drive them away or keep them as a loyal and happy member, credit unions can be the hero to their members when they need it most. DoubleCheck provides game changing transparency and control which provides a competitive advantage, financial fairness, and enhanced compliance.
The feeding frenzy surrounding overdraft programs primarily stems from members not knowing what is happening until after it is too late. DoubleCheck provides automated notifications, a time window to review the transactions and make changes, and a variety of payment options that have never before been available to members.
In addition, DoubleCheck streamlines overdraft and NSF processes at the Credit Union, providing more efficient operations, happier members, and less risk.
Nymbus
The Nymbus Banking Platform is redefining what’s possible in core modernization for credit unions—delivering transformative, cloud-native technology that accelerates growth and enhances member experience. This past year, Nymbus partnered with Michigan State University Federal Credit Union (MSUFCU) to execute a groundbreaking dual-bank conversion that not only unified systems, but strategically segmented SMB customers into Pillur, a newly launched, digital-first credit union designed specifically for business banking.
By migrating only the small business clients from Algonquin State Bank and McHenry State Bank onto Pillur, Nymbus enabled MSUFCU to deliver more tailored, competitive services while optimizing both its digital and brick-and-mortar presence. This approach represents a bold new model for scalable innovation.
AVANA CUSO
AVANA CUSO’s Participations Desk represents an advancement in credit union loan participation. The comprehensive platform converts a traditionally manual process into a streamlined, technology-driven platform that empowers credit unions of all sizes to expand their lending capabilities.
The Participations Desk enables credit unions to access a diverse range of loans, customize lending preferences and monitor portfolios through a single portal. The platform simplifies portfolio diversification allowing credit unions to expand beyond geographical limitations without requiring extensive internal resources.
The development involved approximately 2,000 hours of tech team work, incorporating user feedback to create a solution that addresses the limitations of manual loan participation processes.
Comply-YES!
Comply-YES! is being recognized for its development and integration of a custom compliance helpdesk system that has transformed its service delivery model. This system automated previously manual processes, allowing the organization to more efficiently manage and respond to client compliance inquiries, track time spent on services, and generate real-time reports for clients.
The innovation has resulted in measurable impact: it has saved time for internal staff, reduced human error, and ensured consistency and accuracy across all compliance interactions. These improvements have directly enhanced the quality of service provided to credit union partners and elevated the organization’s ability to meet the evolving regulatory demands of the industry.
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