NCUA Boardroom. Credit/NCUA
The NCUA Board held its fourth open meeting of 2025 Thursday, receiving updates on artificial intelligence, the Office of the Ombudsman’s post-exam survey results and the Central Liquidity Facility.
Amanda Parkhill and Amber Gravius briefed the Board on artificial intelligence trends in credit unions and the agency’s internal use of AI. The presentation referenced Executive Order 14179 and a May 2025 GAO report recommending updated model risk management guidance. The NCUA concluded that guidance tailored to specific AI use cases would be more effective and clarified that any new requirements would follow a formal rulemaking process.
“There’s a lot we’re still learning about AI use at financial institutions,” NCUA Chairman Kyle Hauptman said. “Credit unions have long been early adapters of innovative technology … We want to know more about these use cases and the ways the NCUA can provide stronger regulatory and supervisory clarity.”
Ombudsman Shameka Sutton provided a briefing on the Office’s 2024 post-exam survey results, highlighting examiner and credit union feedback.
CLF President Anthony Cappetta presented second-quarter financials, membership trends and the CLF’s role as a liquidity backstop. The briefing emphasized the importance of CLF access and continued investment in stability.
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