ONTARIO, Calif. — CO-OP Financial Services is hoping to make traveling easier for cardholders with the unveiling of CO-OP Concierge.
Given that travelers are often subject to fraud threats and transaction blocks when using debit cards away from home, the CO-OP Concierge is composed of two elements.
The first, Falcon Travel Notification, gives credit unions access to cardholder contact information and travel itineraries, resulting in faster notification when a questionable transaction occurs. VIP Authorization Block Bypass is the second element, which allows credit unions to identify elite cardholders they want to be exempt from any transaction blocks.
CO-OP Concierge is offered as an extension of Falcon Fraud Manager with 24/7 Case Management and Authorization Block services.
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