In this Opinion column, an Online Resources manager shares the whys and hows of a configurable, extensible digital channel.
Using two separate platforms for online banking and electronic bill pay services led to unnecessary hassles for the $1.3 billion American Eagle Federal Credit Union.
Kinect for Xbox 360, a controller-free, $150 gaming device that allows users to operate their Xbox consoles solely through bodily gestures and voice commands, has made a splash among video game and electronics enthusiasts. But is there a practical application for Kinect outside the gaming world–say, in credit union branches?...
Nowadays, a bad address can cost more than just wasted postage. That's why People's Alliance Federal Credit Union has joined a growing list of organizations using automation to keep up with snail mail.