The one clear fact in the raging debate about the role of branches for credit unions is that the voices are getting louder on both sides, with some insisting that clinging to branches is strangling the industry’s profitability while others say that the personalization is what makes credit unions different.
This preview from next week's print edition takes another look at the possible fate of bricks-and-mortar branching.
Nov. 5, 2012 marked the first anniversary of Bank Transfer Day, a national grass-roots social media movement that motivated 664,000 consumers to join credit unions, leaving their rising big bank fees behind.
Three words jump out of the just released report from Boston Mass research firm Aite Group about “Credit Unions’ Online and Mobile Channel Strategies”: mobile, mobile and more mobile.
Aite Group analyst Ron Shevlin shares three ways to reboot the old way of doing business to better suit today's and tomorrow's members.
Tracking the mobile banking revolution in credit unions with veteran technology writer Robert McGarvey.
Last Monday, Nov. 5, marked the first anniversary of Bank Transfer Day, a national grass-roots social media movement that motivated 664,000 consumers to join credit unions, leaving their rising big bank fees behind. What’s more, Bank Transfer Day’s unprecedented and widespread media coverage told the story of credit unions as...
A year has passed since Bank Transfer Day. How much was gained. Read all about in this preview from next week's print edition.
A recent survey by the research and advisory firm found that 58% of U.S. consumers have not used online PFM tools and don’t plan to.
Here's an audio-visual roundup of some of the best speakers and ideas shared at the CU Water Cooler Symposium held Oct. 4-5 in Nashville, Tenn.