This Opinion piece looks at how analytics can be used to personalize the member relationship.
Around the country, credit unions have been jumping on the mobile app bandwagon for the past few years, but has the hoopla actually started to pay off in terms of more revenue?
SWACHA survey shows sharp growth between 2009 and 2013.
The importance of remote banking was not widely understood or accepted in 2008. In just five years, however, the way members interact with their financial institutions has changed as evolving technology has ushered in a new era for financial services.
The $3 billion, 248,000-member San Antonio Federal Credit Union used a solar ATM to help promote its loans to help area residents install solar panels.
The increasing awareness of and demand for mobile deposit has placed credit unions at an interesting crossroads.
It’s easy for credit unions to make assumptions about Gen Y. For example, they’re all techies in search of the latest gadget. The only way to grab their attention through advertising is with bells and whistles. And forget seeing them inside a branch–they only bank at ATMs or on mobile...
Vertifi Software LLC is now offering a mobile banking application specifically for the iPad, including remote deposit capture using the camera on the iPad 2.
Pennsylvania CU uses My Deposit Mobile service from CO-OP, says other smartphone platforms coming.
Fraud is inevitable for financial institutions, even when diligent precautions are taken, according to experts in the credit union security space.