The next CU Water Cooler Symposium was the topic for CUbroadcast this week as online video talk show marks 200th episode.
The one clear fact in the raging debate about the role of branches for credit unions is that the voices are getting louder on both sides, with some insisting that clinging to branches is strangling the industry’s profitability while others say that the personalization is what makes credit unions different.
This preview from next week's print edition takes another look at the possible fate of bricks-and-mortar branching.
Every day, six days a week, a credit union closes and never re-opens. That has been going on for many years. More than 3% of credit unions have annually closed for the past decade. By 2025, the United States will have around 4,500 credit unions.
Do the math. Look to your right. Look to your left. One in three credit unions will vanish by 2025. Find out more in this week's preview from next week's print edition.
Online banking's days on top are numbered. Technology writer Robert McGarvey lays out why in his latest Mobility Matters column.
When it comes to lower income and underserved consumers, the chief challenge facing some mainstream credit unions and banks may not be how to serve them competitively but whether to serve them at all.
Launching next year, new bank will be totally mobile, totally online.
ANAHEIM, California — Consumers increasingly turning to other channels, CO-OP conference attendees told.
As retail banking channels converge and innovations continue, an engagement strategy is beginning to emerge that will not only position your credit union to better attract Gen Y but will set you on a course for greater general consumer engagement.