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  • How to Make In-School Branches A+ Endeavors

    Tina Orem | February 09, 2018

    Three credit unions that opened branches in local high schools share their best practices.

  • Commentary

    It’s Time to Go Back to Vinyl

    Michael Ogden | February 08, 2018

    In 2018, CUs should take a radical step back from their usual way of posting and interacting on social media.

  • News

    Merit Marketing Acquires LTPR

    Peter Strozniak | January 22, 2018

    LTPR has a 10-year history of serving credit unions, leagues and national trade groups.

  • Credit Union Marketers Predict New Trends

    Peter Strozniak | January 19, 2018

    A forecast of the top trends credit unions will utilize in 2018.

  • Gen Z Brings New Opportunities, Challenges for Credit Unions

    Rhiannon Stone | January 19, 2018

    In order to best serve potential Gen Z members, we must first begin by trying to understand them.

  • News

    Canada’s B-Word Ban & Competing With Amazon: Day 2 at big. bright. minds.

    Natasha Chilingerian | December 11, 2017

    Improving the member experience is a hot topic at Filenes annual conference in Austin, Texas.

  • Limiting Software Implementation Anxiety

    Mary Ellen Biery | December 08, 2017

    Credit unions find themselves forced to push ahead in implementing new solutions as regulatory requirements evolve.

  • Credit Card Programs: Running With the Big Dogs

    Connie Thienes | December 08, 2017

    Credit union people ask almost daily how they can compete with mega banks and tech-giant credit card issuers.

  • How Well Do You Know Gen Z?

    Peter Strozniak | December 08, 2017

    Your credit union's future may depend on Gen Z.

  • Unsubscribe Day Is the Best Holiday

    Michael Ogden | December 01, 2017

    As the saying goes, it's not what happens to you, but how you handle what happens to you that truly matters.

Load More 🔽
  • Commentary

    Unsubscribe Day: The Best Holiday

    Michael Ogden | November 30, 2017

    Dont let your credit unions marketing emails get lost in cyberspace.

  • News

    How Meaningful Is Your Social Media Marketing?

    Kevin Trokey | November 14, 2017

    Social media has created the most significant growth opportunity, but are you using it in the right ways?

  • White Label Credit Union Branding

    Peter Strozniak | November 03, 2017

    A new CU serving the LGBTQ community may be able to operate under Florist FCU's charter.

  • Rules of Engagement: Marketing Across Generations

    Deidra Colvin | November 03, 2017

    Today's CUs face a unique challenge: Engaging and marketing to members across more generations than ever before.

  • Commentary

    Spreading the Love Outside the CU Bubble

    Natasha Chilingerian | November 02, 2017

    Theres a bigger world out there of non-members who are still utterly clueless about what we do.

  • Succeed by Budgeting for Strategies, Not Campaigns

    Jim Crichton and Beth Wright | October 27, 2017

    The needs and desires of members must be understood prior to executing any campaign or media buy.

  • News

    Enticing the Non-Member: Onsite at MAXX

    Natasha Chilingerian | October 24, 2017

    CUNA Mutual Group shares new research on consumers who represent credit unions key opportunity segments.

  • Digital Strategies Reward Credit Unions

    Peter Strozniak | October 20, 2017

    Experts share insights into which digital marketing strategies succeeded and flopped this year.

  • News

    Founders FCU Inks $6 Million University Partnership Deal

    Peter Strozniak | October 13, 2017

    The deal will expand Founders' brand presence at Clemson Universitys athletic and campus events.

  • Commentary

    After the Love Has Gone

    Michael Ogden | October 12, 2017

    Im calling it quits on social media for any national or international breaking news. Heres why.

Load More 🔽
  • Commentary

    In an Out-of-Control World, Take Time to Invest in Yourself

    Natasha Chilingerian | October 05, 2017

    Take a break from the latest news headlines by focusing on personal growth through active networking.

  • Focus Report: Retail Delivery & Frontline Technology

    Natasha Chilingerian | September 29, 2017

    In this Focus Report, experts discuss digital strategies to compliment brick and mortar credit unions.

  • Consistency in the Chaos

    Michael Ogden | September 29, 2017

    There's a constant need for consistency. Just don't count on it.

  • Best Practices for Compliant Social Media Marketing

    Richard Gallagher | September 15, 2017

    Compliance authorities are bringing their A game, and so should you.

  • The Four Biggest Credit Union Marketing Mistakes

    Gloria Kopp | September 15, 2017

    Keeping your members at the forefront of your business is the key to success at any credit union.

  • 3 Ways to Increase Social Relevance and Drive ROI

    Ryan Ruud | September 15, 2017

    Want to get more from your social programs in 2018? Build a plan that boosts ROI.

  • Planning & Playfulness Keys to Social Engagement

    Jim DuPlessis | September 15, 2017

    Award-winning CUs suggest playfulness and preparedness as ways to strengthen social media engagement.

  • ACH Considerations for Expanding Business Services

    Brad Johnson | September 15, 2017

    Credit unions exploring business services must also consider mitigating risk and optimizing efficiency.

  • News

    First Tech FCU Signs Deal With Portland Trail Blazers

    Tina Orem | September 08, 2017

    First Tech Federal Credit Union expands its marketing reach in a new partnership with the Portland Trail Blazers.

  • Commentary

    3 Ways to Revamp Your CU’s Life Insurance Offerings

    Craig Simms | September 05, 2017

    With September being dubbed Life Insurance Awareness Month, now is a good time to step up your program.

Load More 🔽
  • Commentary

    Texas-Sized Crisis: 7 Steps to Communicating During a Disaster

    Casey Boggs | August 31, 2017

    Hurricane Harvey serves as a reminder to implement a crisis communications plan before disaster strikes.

  • Focus Report: Non-Interest Income

    Natasha Chilingerian | August 25, 2017

    Credit unions are taking new approaches in order to strengthen & retain their member relationships.

  • Credit Unions’ ‘Virtuous Circle’ of Lower Fees & Higher Income

    Jay Johnson | August 25, 2017

    Margins between deposit interest rates and loans remain stagnant; the need for alternative sources of income remains paramount for CUs.

  • Broadening Income While Serving Members

    Jim DuPlessis | August 25, 2017

    Third-party products that meet members' needs can help CUs boost noninterest income.

  • News

    South Jersey CU Ties in Eclipse to Loan Promotion

    Jim DuPlessis | August 18, 2017

    South Jersey Federal Credit Union offers a unique lending promotion, but only during Monday's eclipse.

  • News

    Update: Canada's B-Word Ban Gets a Reprieve

    Peter Strozniak | August 15, 2017

    After criticism, the Canadian regulator reviews advisory to ban credit unions from using the words bank, banker and banking.

  • News

    CUNA Mutual Group Sues Competitor for Defamation

    Tina Orem | August 15, 2017

    CUNA Mutual Group sues Insuritas over allegations of defamation after Insuritas posts an article critical of CMG's TruStage subsidiary.

  • News

    Americans Obsessed With Perfect Credit Learn to Game the System

    Suzanne Woolley | August 14, 2017

    Americans are fixing their credit score, while gaming the system in their favor.

  • Is Your Credit Union Recruiting Like a Banker Would?

    Andrew Downin | August 11, 2017

    Credit unions continue to boast ethical recruiting practices while another scandal brews at Wells Fargo.

  • News

    Successful Branch-Based Small Business Programs: Onsite at CUBG

    Natasha Chilingerian | August 09, 2017

    A proactive approach to small business banking leads to big returns for credit unions.

Load More 🔽
  • ‘Knowing Your Member’ a Smart Defense Against Fraud

    Adam Elliott, ID Insight | August 04, 2017

    For CUs, new ways of doing business and evolving techniques in fraud detection proves critical.

  • High-Touch Marketing

    Jane Wollman Rusoff | August 04, 2017

    New ways to embrace technology: Financial experts provide resources to strengthen online presence.

  • Commentary

    Ban or No Ban, It’s Time to Tell Your Credit Union’s Story

    Natasha Chilingerian | August 03, 2017

    Canadas ban of the b-words can remind CUs to flex their creative muscle when developing content.

  • Architecture for Member Relationships

    Jim DuPlessis | July 21, 2017

    Investment in branch architecture is beneficial to employees and members, and makes each transaction more efficient.

  • Vertical Card Formats: Flipping the Script?

    Tina Orem | July 21, 2017

    The credit and debit card shift to EMV provides an opportunity to get creative with card design.

  • News

    Poll: Credit Unions Care, but 'Have Skimpy Offerings'

    Tina Orem | July 21, 2017

    A study finds that people believe credit unions care more but offer fewer products than banks.

  • Auto Lending Options That Meet Your Community's Needs

    Adam Lee | July 14, 2017

    Radio and TV commercials make car loans seem easy to obtain, but CUs can do a better job of making them affordable.

  • Millennials Have Had Their Time

    Eva LaMere | July 14, 2017

    Is every step and campaign tactic to attract a millennial worth it in the end?

  • Business Development Reminders for Auto Loan Growth

    Frank Rinaudo | July 14, 2017

    Credit unions should tap into existing business relationships to drive, grow and nurture opportunities and influence.

  • Commentary

    Fill in the Blank

    Michael Ogden | July 13, 2017

    Canadas banning of the word bank in credit union marketing materials leaves cooperatives in a state of limbo.

Trending Stories

  1. Former CU Teller Admits to ATM Embezzlement Scheme

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  3. Consumers Warming Up to Chip Cards, Want Smarter ATMs: Fiserv

  4. CUs Offer Mainly Muted Response to NY's Gun Push on Card Issuers

  5. Professionals Make CU Industry Moves

Resources

  • Reinventing Consumer Loans: How Community-Based FIs Can Win the Millennial Lending Market

    From Kasasa

    Consumer loans are rising among Millennials. Learn how your credit union can capture a larger share of the growing demand by reinventing your consumer loan offers.

    Download Resource ›

  • Infographic: Banking on Customer Service & Security

    From March Networks

    See how customer service and security perceptions are shaping member banking choices and where intelligent video solutions can help

    Download Resource ›

  • How to Become a Top Advisor at Your Credit Union

    From Cetera Financial Group

    Shorten your path to becoming a top advisor at your credit union by examining traits, processes and habits of those who are succeeding at the highest level.

    Download Resource ›

  • How a True Digital Mortgage Delivers an Experience Members Want

    From Ellie Mae, Inc.

    A true digital mortgage encompasses the entire loan lifecycle, only then does it pay off for both borrowers and your credit union.

    Download Resource ›

  • 4 Proven Ways to Accelerate New Accounts

    From Harland Clarke

    The Smart Way to Acquire New Households and Members

    Download Resource ›

  • Accelerate Performance Improvement: Best Practices in Budgeting and Planning for Credit Unions

    From Kaufman Hall

    These best practices help you increase profitability by leveraging the appropriate financial and operational data, processes, and tools to improve planning, efficiency, and accuracy.

    Download Resource ›

  • Leaving Money on the Table: A Financial Institution's Opportunity in Investment Services

    From Cetera Financial Group

    By offering investment services, credit unions can add value for their members while generating revenue.

    Download Resource ›

  • 2018 CFO Outlook: Performance Management Trends and Priorities

    From Kaufman Hall

    Learn what senior finance professionals detail as trends, implications and recommendations for 2018, including 12 key findings in this performance management survey report.

    Download Resource ›

  • 5 Critical Aspects of Profitability Analysis

    From Kaufman Hall

    Discover five aspects of profitability analysis critical to creating and sustaining a profitability measurement program that can be used to drive decisions and improve financial performance.

    Download Resource ›

  • Profitability Measurement and Reporting: A Guide to Creating an Actionable Profitability Framework

    From Kaufman Hall

    With compressed margins and increasing competition, it is imperative for financial institutions to understand how customers, branches, channels, officers, and products contribute to the bottom line.

    Download Resource ›

  • Extracting More Value from Funds Transfer Pricing

    From Kaufman Hall

    Learn how your Credit Union can Extract More Value from Funds Transfer Pricing

    Download Resource ›

  • Credit Union Analytics - Using the Right Data to Support Decision Making

    From Kaufman Hall

    In order for Credit Unions to be successful, they need to focus on "how" and "why" they achieved results.

    Download Resource ›

  • Critical Steps to Successful Cash Flow Planning For Financial Institutions

    From Kaufman Hall

    Collaborative cash flow margin planning (CCFMP) is a marriage between ALM and traditional financial planning approaches. More institutions are turning to this approach because of its many benefits.

    Download Resource ›

  • Take Credit Union Planning to the Next Level: Cash Flow Based Budgeting & Forecasting

    From Kaufman Hall

    Collaborative Cash Flow Margin Planning (CCFMP) provides a more effective solution for balance sheet/margin planning. Discover what it is, its benefits and why it may be best for your organization.

    Download Resource ›

Browse More Resources →

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