ST. PETERSBURG, Fla. — Kristen Christian, founder of Bank Transfer Day, will address credit union executives at CSCU's annual conference today.
WASHINGTON—Despite the loss of interchange income and mounting compliance requirements, overall credit unions feel more confident about their future than in recent years. CUNA President/CEO Bill Cheney opened GAC last week by telling member credit unions that the cooperatives are on the rise thanks to recovering financials and unprecedented media...
Consumer backlash against bank fees, coupled with poor service and unmet customer expectations, has fueled increases in defection rates among customers of large, regional and midsize banks, according to the J.D. Power and Associates 2012 U.S. Bank Customer Switching and Acquisition Study.
Results from a survey out this week by Bethpage Federal Credit Union shows no or low fees were the chief reason new members switched to the CU as a result of Bank Transfer Day.
CUNA seeks trademark protection of "Every Day is Bank Transfer Day" pending with the U.S. Patent and Trademark Office.