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BEDMINSTER, N.J. - Affinity Financial Services President Mark Cochran is a big fan of diversity. In fact, it is the diversity and breadth of products and services offered by the four business units under the Affinity Financial Services CUSO umbrella that Cochran says allows the operational CUSO to ride out...
WASHINGTON - CUNA's Assistant General Counsel Jeffrey Bloch sent off a comment letter to the Federal Reserve Board at one time notifying the agency that it agrees with the Fed's proposed revisions to Reg Z, Truth in Lending, as a way to ensure fairness for consumers in lending and also...
WASHINGTON - With initial suggestions digested, the House Financial Services Committee asked credit union trade associations for anything else they thought should be part of its planned regulatory relief bill. The trades treaded on some more complex issues this time around. "After the first round of suggestions from the NCUA...
MADISON, Wis. - Despite an unprecedented level of cooperation between Wisconsin's banking and credit union industries and broad bipartisan support, A.B. 299, dubbed the "Financial Modernization Bill," remains mired in committee, although banking and credit union representatives are still hopeful the bill will become law before the Wisconsin Legislature adjourns...
ARLINGTON, Va. - NASCUS President Doug Duerr and Chairman Jerrie Lattimore, administrator for the Credit Union Division of North Carolina, met with NCUA's two newest board members, JoAnn Johnson and Deborah Matz, on Feb. 1 and left feeling "encouraged by the immediate flexibility of both members to accommodate quality meeting...
JEFFERSON CITY, MO. - Credit unions may not have seen the end yet in the case involving the Missouri Bankers Association's challenge of the field-of-membership expansion approval granted TelComm Credit Union (formerly Springfield Telephone Employees Credit Union). For now though, after months of appeals filed by the MBA and Century...
ALEXANDRIA, Va. - With one year's worth of trust services experience under its belt, UniTrust Financial Services LLC has reassessed its goals and repositioned itself to emphasize its trust advisory capabilities. "We are not purveyors of products, we're advisors," said Chris Langley, UniTrust's chief operating officer. "Our only product is...
WASHINGTON - The Treasury Department and the Internal Revenue Service (IRS) are encouraging taxpayers to use electronic filing opportunities to save themselves and the government a little green. The two groups pointed out that taxpayers filing electronically and opting for direct deposit get their refunds in half the time. Also,...
HALES CORNER, Wis. - The $1.2 billion Wisconsin Corporate Central CU said it is now offering Internet access to its image retrieval system. Access is available via the corporate's Web site, (www.wccu.com). Credit unions can retrieve images of cleared corporate checks as well as member share drafts. Credit unions can...
NEWPORT BEACH, Calif. - CUSOs - whether they be wholly or jointly owned - and credit unions should have the same primary goal, the members' best interest. The integrated model of CUSOs and credit unions cross-selling each other's services and being mutually focused on getting product information and services into...
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From Elan Credit Card
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Download ResourceFrom Elan Credit Card
A credit union’s ability to deliver the right products and services that best meet members’ daily needs is the most important factor in creating a superior member experience.
Download ResourceFrom GLIA
These unmistakable signs indicate your credit union’s call center needs a modern overhaul. Stay ahead of the curve and elevate your member service experience today.
Download ResourceFrom Alacriti
Is your credit union looking toward real-time payments to modernize your services? This brief discusses technology enablers for real-time payments, clearing rules and message specifications, and customer support challenges in a real-time environment.
Download ResourceFrom Mortgage Capital Trading
Unlock the potential for your credit union members by optimizing your investor set. Learn how to maximize profitability, offer better rates, and enhance your market share.
Download ResourceFrom Brightwell
Discover how Dash Solutions and Brightwell collaborated to revolutionize cross-border payments for rural workers using the Dash mobile app. Read the case study now!
Download ResourceFrom Alkami
What is the state of digital maturity in financial services? Why is it linked to revenue growth? Find out in this new report.
Download ResourceFrom Elan Credit Card
Does the value outweigh the risk? Review three key considerations when evaluating whether to invest in growing an internal credit card program or explore an outsourced solution.
Download ResourceFrom Upstart
Explore how a credit union strategically adapted to economic changes, achieving higher returns, flexible loan volumes, and gaining over 1,500 creditworthy members in just one year through a transformative partnership.
Download ResourceFrom Greenlight
Amidst a shifting financial landscape, it’s never been more important to retain members and attract the next generation of customers. In this white paper, discover how offering family-centric financial education can empower parents to raise financially literate kids, fostering loyalty and growth for your credit union.
Download ResourceFrom Identifi
When faced with a complex upgrade of its technology platform, discover how First Tech Federal Credit Union found success by partnering with Identifi. This case study explores their journey of digital transformation to realize efficiency, security and innovation that allowed them to better serve their members.
Download ResourceFrom GLIA
When it comes to member interaction strategy, it is possible to drive efficiency in ways that enhance--not detract from--the experience. This paper explores how to do just that with the tangible benefits of a ChannelLess interaction approach.
Download ResourceFrom Brightwell
Explore the intricacies of credit card fraud with this comprehensive article. Learn about the varying types of fraud attacks and scams, their unique challenges, and multi-layered approaches to protect your credit union and members.
Download ResourceFrom Melissa
Many credit unions are in need of an improved onboarding process for their members as current processes are time-consuming, manual and lead to losing potential members. Learn how one credit union was able to quickly implement a solution that satisfies their compliance checks while verifying and approving customer submissions in seconds.
Download ResourceFrom Identifi
When facing significant growth challenges, learn how Dakota West Credit Union unlocked new efficiencies to meet higher demand. . Dive into this case study to discover how they enhanced their enterprise content management (ECM) system to streamline their operations, providing enhanced tracking, receipt automation, centralized storage, and more.
Download ResourceFrom Alkami
In 2024, the financial industry is clearly facing a radical transformation, and these challenges are altering the landscape as we know it. This playbook explores the opportunities and challenges that lie ahead for credit unions and the financial industry. Use it as a guide to gain a competitive edge in this new landscape.
Download ResourceFrom Identifi
Download this case study to learn how People’s CU is streamlining operations, enhancing security, and realizing cost savings by embracing a paperless future.
Download ResourceFrom Mortgage Capital Trading
2024 is in full swing and experts are here to inform, predict and guide you through all of your most pressing 2024 housing market questions. This whitepaper will help you gain clarity and clear up future predictions in regard to the most important topics in the housing market right now.
Download ResourceFrom Elan Credit Card
Learn where consumers are applying for credit cards, what type of spenders they are, what features are most persuasive, and what smaller financial institutions should focus on to continue expanding their market share.
Download ResourceFrom Upstart
When Vantage West CU decided to prioritize a seamless digital experience and data-driven lending decisions, they knew the right partner was critical. Download this case study and discover how they diversified their loan portfolio, acquired 1400 new members in 6 months, and built in flexibility to withstand the economic cycles.
Download ResourceFrom Elan Credit Card
Customer payment expectations are shifting. Explore the top five merchant payments trends we’re watching in 2023 and learn how a partnership may help meet the needs of your members.
Download ResourceFrom Elan Credit Card
Nearly 33% of cardholders increased their credit card spending over the last six months, showing how critical credit cards are in today's economic environment.
Download ResourceFrom Elan Credit Card
Young adults are the future of your credit union. From college to home-buying, learn why credit cards are key to winning the loyalty of Gen Z and millennials.
Download ResourceFrom Elan Credit Card
With the current economic environment and rise in interest rates, credit unions may find the credit card market increasingly complex to operate internally. Learn why shifting from insourcing to outsourcing your credit card program can benefit your credit union.
Download ResourceFrom Elan Credit Card
A credit union’s ability to deliver the right products and services that best meet members’ daily needs is the most important factor in creating a superior member experience.
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