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WASHINGTON - CUNA President/CEO Dan Mica penned a letter to the editor to the American Banker commending the newspaper for its recent editorial coverage of financial literacy programs, but Mica also expressed his disappointment that the article focused entirely on banks and bank-sponsored programs, and did not mention credit unions'...
FARMERS BRANCH, Texas - Mark Chatfield, who worked at the Texas Credit Union League from 1994-1999 and left to work at Professional Alternatives of Dallas as the company's president/CEO, has returned to work at TCUL as senior vice president and chief marketing officer. During Chatfield's earlier five-year tenure with TCUL,...
During the next five years 25% of credit union CEOs will retire. In addition, as the job gets more demanding and opportunities to relocate increase, many current credit union CEOs will probably be fired or quit. Opportunities for talented individuals to become a credit union CEO for the first time,...
FORT COLLINS, Colo. - Talk about taking in your surroundings. Norlarco Credit Union's new Drake branch not only incorporates local stones but embodies its members' interests. Ready to differentiate itself from other financial institutions, Norlarco CU turned to Seattle-based strategic facility planning firm Emick,Howard & Seibert, Inc. to update its...
OVERLAND PARK, Kan. - Corporate Network Brokerage Services reported that its Investment Advisory (IA) Service surpassed $2 billion under management in April. CNBS said the service has grown 140% since it began soliciting clients following its spin-off from U.S. Central Credit Union in 1998. CNBS began offering its Investment Advisory...
SOUTHBOROUGH, Mass. - Credit union shared branching has come to New England with Digital Federal Credit Union and Service Credit Union signing agreements with Financial Service Centers Cooperative, Inc. An issuing credit union for the past three years, Digital FCU will now also be an acquiring CU by accepting transactions....
MOUNDS VIEW, Minn. - Four years in, Liberty Online has netted its 400th customer. Liberty Online is the Web site hosting development arm of Liberty. USAA Federal Credit Union, San Antonio, was Liberty Online's 400th customer. USAA FCU, with close to $200 million in assets and serving 30,000 members, used...
PLANO, Texas - Scott Butler has been named president of EDS' credit union division. Butler replaces Neil Griffiths, who only served in the job since last August. Griffiths, who was preparing to relocate his family from Portland, Ore. to Plano, decided he did not want to uproot his family. Griffiths...
Government Agencies Federal Credit Union, El Centro, Calif., has recently announced the retirement of Beverly Dawson, former President/CEO. Dawson has served GAFCU since 1985 and helped the credit union grow to $168 million in assets. GAFCU has appointed George Kirschner as the new president/CEO. Educational Employees Credit Union, Fresno, Calif.,...
ALBANY, N.Y. - The New York State Assembly on April 17 unanimously passed a bill by a vote of 146-0 giving credit unions permission to participate in the Banking Development District program which was created in 1997 to provide tax breaks to banks and thrifts that establish branches in underserved...
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From Elan Credit Card
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Download ResourceFrom Elan Credit Card
A credit union’s ability to deliver the right products and services that best meet members’ daily needs is the most important factor in creating a superior member experience.
Download ResourceFrom GLIA
These unmistakable signs indicate your credit union’s call center needs a modern overhaul. Stay ahead of the curve and elevate your member service experience today.
Download ResourceFrom Alacriti
Is your credit union looking toward real-time payments to modernize your services? This brief discusses technology enablers for real-time payments, clearing rules and message specifications, and customer support challenges in a real-time environment.
Download ResourceFrom Mortgage Capital Trading
Unlock the potential for your credit union members by optimizing your investor set. Learn how to maximize profitability, offer better rates, and enhance your market share.
Download ResourceFrom Brightwell
Discover how Dash Solutions and Brightwell collaborated to revolutionize cross-border payments for rural workers using the Dash mobile app. Read the case study now!
Download ResourceFrom Alkami
What is the state of digital maturity in financial services? Why is it linked to revenue growth? Find out in this new report.
Download ResourceFrom Elan Credit Card
Does the value outweigh the risk? Review three key considerations when evaluating whether to invest in growing an internal credit card program or explore an outsourced solution.
Download ResourceFrom Upstart
Explore how a credit union strategically adapted to economic changes, achieving higher returns, flexible loan volumes, and gaining over 1,500 creditworthy members in just one year through a transformative partnership.
Download ResourceFrom Greenlight
Amidst a shifting financial landscape, it’s never been more important to retain members and attract the next generation of customers. In this white paper, discover how offering family-centric financial education can empower parents to raise financially literate kids, fostering loyalty and growth for your credit union.
Download ResourceFrom Identifi
When faced with a complex upgrade of its technology platform, discover how First Tech Federal Credit Union found success by partnering with Identifi. This case study explores their journey of digital transformation to realize efficiency, security and innovation that allowed them to better serve their members.
Download ResourceFrom GLIA
When it comes to member interaction strategy, it is possible to drive efficiency in ways that enhance--not detract from--the experience. This paper explores how to do just that with the tangible benefits of a ChannelLess interaction approach.
Download ResourceFrom Brightwell
Explore the intricacies of credit card fraud with this comprehensive article. Learn about the varying types of fraud attacks and scams, their unique challenges, and multi-layered approaches to protect your credit union and members.
Download ResourceFrom Melissa
Many credit unions are in need of an improved onboarding process for their members as current processes are time-consuming, manual and lead to losing potential members. Learn how one credit union was able to quickly implement a solution that satisfies their compliance checks while verifying and approving customer submissions in seconds.
Download ResourceFrom Identifi
When facing significant growth challenges, learn how Dakota West Credit Union unlocked new efficiencies to meet higher demand. . Dive into this case study to discover how they enhanced their enterprise content management (ECM) system to streamline their operations, providing enhanced tracking, receipt automation, centralized storage, and more.
Download ResourceFrom Alkami
In 2024, the financial industry is clearly facing a radical transformation, and these challenges are altering the landscape as we know it. This playbook explores the opportunities and challenges that lie ahead for credit unions and the financial industry. Use it as a guide to gain a competitive edge in this new landscape.
Download ResourceFrom Identifi
Download this case study to learn how People’s CU is streamlining operations, enhancing security, and realizing cost savings by embracing a paperless future.
Download ResourceFrom Mortgage Capital Trading
2024 is in full swing and experts are here to inform, predict and guide you through all of your most pressing 2024 housing market questions. This whitepaper will help you gain clarity and clear up future predictions in regard to the most important topics in the housing market right now.
Download ResourceFrom Elan Credit Card
Learn where consumers are applying for credit cards, what type of spenders they are, what features are most persuasive, and what smaller financial institutions should focus on to continue expanding their market share.
Download ResourceFrom Upstart
When Vantage West CU decided to prioritize a seamless digital experience and data-driven lending decisions, they knew the right partner was critical. Download this case study and discover how they diversified their loan portfolio, acquired 1400 new members in 6 months, and built in flexibility to withstand the economic cycles.
Download ResourceFrom Elan Credit Card
Customer payment expectations are shifting. Explore the top five merchant payments trends we’re watching in 2023 and learn how a partnership may help meet the needs of your members.
Download ResourceFrom Elan Credit Card
Nearly 33% of cardholders increased their credit card spending over the last six months, showing how critical credit cards are in today's economic environment.
Download ResourceFrom Elan Credit Card
Young adults are the future of your credit union. From college to home-buying, learn why credit cards are key to winning the loyalty of Gen Z and millennials.
Download ResourceFrom Elan Credit Card
With the current economic environment and rise in interest rates, credit unions may find the credit card market increasingly complex to operate internally. Learn why shifting from insourcing to outsourcing your credit card program can benefit your credit union.
Download ResourceFrom Elan Credit Card
A credit union’s ability to deliver the right products and services that best meet members’ daily needs is the most important factor in creating a superior member experience.
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