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COLUMBIA, S.C. - Cyber crime is big news these days, and a growing menace. System-snarling computer viruses spread like the real thing while hard-pressed IT staffs hasten to patch the latest vulnerability in their Internet servers. Identity theft and financial fraud grows, and reports are regularly aired of confidential consumer...
WASHINGTON-The Oklahoma Credit Union Leagued scored a coup when it met with five of its eight elected officials in Washington during their Hike the Hill visit recently. Many times only staff are available, though they are very informed on issues also. The Oklahoma Credit Union League's Lisa Finley said the...
Abbey Credit Union, Vandalia, Ohio, has broken ground on its new 9,190 square-foot two-story facility. Van Con, Inc. was the general contractor and will be designing a new addition. The new addition will include four new offices, storage space and a board meeting room. The project is expected to be...
Financial 21 Community Credit Union, San Diego, Calif., has named Andrea Manoff training officer and Yolanda Winn member service specialist II.
GLASTONBURY, Conn. - Big Blue wants you. The world's largest IT company has agreed to collaborate with Open Solutions Inc. to deliver IBM equipment to credit unions and community banks using OSI as their core processor or provider of other technologies. The agreement calls for OSI clients to be offered...
From attorney to regulator and even entrepreneur, GTE FCU President/CEO Bucky Sebastian's career has taken him down many paths. Page 30.
CHICAGO - Fiserv Inc. has signed up Northern Trust Co. as the first financial institution to use its new technology for reducing fraud on corporate checks. According to Fiserv, the solution, called Positive PayPLUS with Secure Seal, allows institutions to automatically compare critical payment information on checks against the original...
LANCASTER, S.C. - During a time when few women worked outside of the home and even less had careers in the banking industry, Laura Fleming, president/CEO of Founders Federal Credit Union bucked most trends and forged new ground. Fleming, 65, who recently announced she will retire at the end of...
LANSING, Mich. - The CEO wonders, "What does the board want?" The board ponders, "What guidelines does the CEO need?" Management at State Employees Credit Union is trying to answer these questions by adopting policies pinning down specific expectations. The approach is based on John Carver's policy governance model, an...
ALBUQUERQUE, N.M. - Underscoring the problem of mergers and a shrinking credit union population, the New Mexico Credit Union League is joining the parade of state Leagues opting for a dues increase, but the move also comes as the association's leadership considers consolidation of its service corporation with those of...
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From Elan Credit Card
A credit union’s ability to deliver the right products and services that best meet members’ daily needs is the most important factor in creating a superior member experience.
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These unmistakable signs indicate your credit union’s call center needs a modern overhaul. Stay ahead of the curve and elevate your member service experience today.
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Is your credit union looking toward real-time payments to modernize your services? This brief discusses technology enablers for real-time payments, clearing rules and message specifications, and customer support challenges in a real-time environment.
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Unlock the potential for your credit union members by optimizing your investor set. Learn how to maximize profitability, offer better rates, and enhance your market share.
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Discover how Dash Solutions and Brightwell collaborated to revolutionize cross-border payments for rural workers using the Dash mobile app. Read the case study now!
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What is the state of digital maturity in financial services? Why is it linked to revenue growth? Find out in this new report.
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Does the value outweigh the risk? Review three key considerations when evaluating whether to invest in growing an internal credit card program or explore an outsourced solution.
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Explore how a credit union strategically adapted to economic changes, achieving higher returns, flexible loan volumes, and gaining over 1,500 creditworthy members in just one year through a transformative partnership.
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Amidst a shifting financial landscape, it’s never been more important to retain members and attract the next generation of customers. In this white paper, discover how offering family-centric financial education can empower parents to raise financially literate kids, fostering loyalty and growth for your credit union.
Download ResourceFrom Identifi
When faced with a complex upgrade of its technology platform, discover how First Tech Federal Credit Union found success by partnering with Identifi. This case study explores their journey of digital transformation to realize efficiency, security and innovation that allowed them to better serve their members.
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When it comes to member interaction strategy, it is possible to drive efficiency in ways that enhance--not detract from--the experience. This paper explores how to do just that with the tangible benefits of a ChannelLess interaction approach.
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Explore the intricacies of credit card fraud with this comprehensive article. Learn about the varying types of fraud attacks and scams, their unique challenges, and multi-layered approaches to protect your credit union and members.
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Many credit unions are in need of an improved onboarding process for their members as current processes are time-consuming, manual and lead to losing potential members. Learn how one credit union was able to quickly implement a solution that satisfies their compliance checks while verifying and approving customer submissions in seconds.
Download ResourceFrom Identifi
When facing significant growth challenges, learn how Dakota West Credit Union unlocked new efficiencies to meet higher demand. . Dive into this case study to discover how they enhanced their enterprise content management (ECM) system to streamline their operations, providing enhanced tracking, receipt automation, centralized storage, and more.
Download ResourceFrom Alkami
In 2024, the financial industry is clearly facing a radical transformation, and these challenges are altering the landscape as we know it. This playbook explores the opportunities and challenges that lie ahead for credit unions and the financial industry. Use it as a guide to gain a competitive edge in this new landscape.
Download ResourceFrom Identifi
Download this case study to learn how People’s CU is streamlining operations, enhancing security, and realizing cost savings by embracing a paperless future.
Download ResourceFrom Mortgage Capital Trading
2024 is in full swing and experts are here to inform, predict and guide you through all of your most pressing 2024 housing market questions. This whitepaper will help you gain clarity and clear up future predictions in regard to the most important topics in the housing market right now.
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Learn where consumers are applying for credit cards, what type of spenders they are, what features are most persuasive, and what smaller financial institutions should focus on to continue expanding their market share.
Download ResourceFrom Upstart
When Vantage West CU decided to prioritize a seamless digital experience and data-driven lending decisions, they knew the right partner was critical. Download this case study and discover how they diversified their loan portfolio, acquired 1400 new members in 6 months, and built in flexibility to withstand the economic cycles.
Download ResourceFrom Elan Credit Card
Customer payment expectations are shifting. Explore the top five merchant payments trends we’re watching in 2023 and learn how a partnership may help meet the needs of your members.
Download ResourceFrom Elan Credit Card
Nearly 33% of cardholders increased their credit card spending over the last six months, showing how critical credit cards are in today's economic environment.
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Young adults are the future of your credit union. From college to home-buying, learn why credit cards are key to winning the loyalty of Gen Z and millennials.
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With the current economic environment and rise in interest rates, credit unions may find the credit card market increasingly complex to operate internally. Learn why shifting from insourcing to outsourcing your credit card program can benefit your credit union.
Download ResourceFrom Elan Credit Card
A credit union’s ability to deliver the right products and services that best meet members’ daily needs is the most important factor in creating a superior member experience.
Download ResourceFrom GLIA
These unmistakable signs indicate your credit union’s call center needs a modern overhaul. Stay ahead of the curve and elevate your member service experience today.
Download ResourceFrom Alacriti
Is your credit union looking toward real-time payments to modernize your services? This brief discusses technology enablers for real-time payments, clearing rules and message specifications, and customer support challenges in a real-time environment.
Download ResourceFrom Mortgage Capital Trading
Unlock the potential for your credit union members by optimizing your investor set. Learn how to maximize profitability, offer better rates, and enhance your market share.
Download ResourceFrom Brightwell
Discover how Dash Solutions and Brightwell collaborated to revolutionize cross-border payments for rural workers using the Dash mobile app. Read the case study now!
Download ResourceFrom Alkami
What is the state of digital maturity in financial services? Why is it linked to revenue growth? Find out in this new report.
Download ResourceFrom Elan Credit Card
Does the value outweigh the risk? Review three key considerations when evaluating whether to invest in growing an internal credit card program or explore an outsourced solution.
Download ResourceFrom Upstart
Explore how a credit union strategically adapted to economic changes, achieving higher returns, flexible loan volumes, and gaining over 1,500 creditworthy members in just one year through a transformative partnership.
Download ResourceFrom Greenlight
Amidst a shifting financial landscape, it’s never been more important to retain members and attract the next generation of customers. In this white paper, discover how offering family-centric financial education can empower parents to raise financially literate kids, fostering loyalty and growth for your credit union.
Download ResourceFrom Identifi
When faced with a complex upgrade of its technology platform, discover how First Tech Federal Credit Union found success by partnering with Identifi. This case study explores their journey of digital transformation to realize efficiency, security and innovation that allowed them to better serve their members.
Download ResourceFrom GLIA
When it comes to member interaction strategy, it is possible to drive efficiency in ways that enhance--not detract from--the experience. This paper explores how to do just that with the tangible benefits of a ChannelLess interaction approach.
Download ResourceFrom Brightwell
Explore the intricacies of credit card fraud with this comprehensive article. Learn about the varying types of fraud attacks and scams, their unique challenges, and multi-layered approaches to protect your credit union and members.
Download ResourceFrom Melissa
Many credit unions are in need of an improved onboarding process for their members as current processes are time-consuming, manual and lead to losing potential members. Learn how one credit union was able to quickly implement a solution that satisfies their compliance checks while verifying and approving customer submissions in seconds.
Download ResourceFrom Identifi
When facing significant growth challenges, learn how Dakota West Credit Union unlocked new efficiencies to meet higher demand. . Dive into this case study to discover how they enhanced their enterprise content management (ECM) system to streamline their operations, providing enhanced tracking, receipt automation, centralized storage, and more.
Download ResourceFrom Alkami
In 2024, the financial industry is clearly facing a radical transformation, and these challenges are altering the landscape as we know it. This playbook explores the opportunities and challenges that lie ahead for credit unions and the financial industry. Use it as a guide to gain a competitive edge in this new landscape.
Download ResourceFrom Identifi
Download this case study to learn how People’s CU is streamlining operations, enhancing security, and realizing cost savings by embracing a paperless future.
Download ResourceFrom Mortgage Capital Trading
2024 is in full swing and experts are here to inform, predict and guide you through all of your most pressing 2024 housing market questions. This whitepaper will help you gain clarity and clear up future predictions in regard to the most important topics in the housing market right now.
Download ResourceFrom Elan Credit Card
Learn where consumers are applying for credit cards, what type of spenders they are, what features are most persuasive, and what smaller financial institutions should focus on to continue expanding their market share.
Download ResourceFrom Upstart
When Vantage West CU decided to prioritize a seamless digital experience and data-driven lending decisions, they knew the right partner was critical. Download this case study and discover how they diversified their loan portfolio, acquired 1400 new members in 6 months, and built in flexibility to withstand the economic cycles.
Download ResourceFrom Elan Credit Card
Customer payment expectations are shifting. Explore the top five merchant payments trends we’re watching in 2023 and learn how a partnership may help meet the needs of your members.
Download ResourceFrom Elan Credit Card
Nearly 33% of cardholders increased their credit card spending over the last six months, showing how critical credit cards are in today's economic environment.
Download ResourceFrom Elan Credit Card
Young adults are the future of your credit union. From college to home-buying, learn why credit cards are key to winning the loyalty of Gen Z and millennials.
Download ResourceFrom Elan Credit Card
With the current economic environment and rise in interest rates, credit unions may find the credit card market increasingly complex to operate internally. Learn why shifting from insourcing to outsourcing your credit card program can benefit your credit union.
Download ResourceFrom Elan Credit Card
A credit union’s ability to deliver the right products and services that best meet members’ daily needs is the most important factor in creating a superior member experience.
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