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COLUMBUS, Ohio - Toby Mattson, formerly business development consultant with the Ohio CU League, has been named assistant vice president for Corporate One FCU here. Mattson is also a former CEO of Northwest Employees FCU. "Toby's firsthand experience managing a credit union and his work with the Ohio Credit Union...
WASHINGTON-The Federal Deposit Insurance Corporation (FDIC) announced last week that the Bank Insurance Fund's (BIF's) reserve ratio fell to 1.24% at the end of March, according to the Quarterly Banking Profile by the agency. When the reserves fall below 1.25% for the year, the FDIC must collect premiums to restore...
MADISON, Wis. - During recently held concurrent annual meetings here directors were re-elected to the boards of the CUNA Mutual Group and CUNA Mutual Life Insurance Co. The following directors have been re-elected to three-year terms on the CUNA Mutual Life Insurance Company board: James Barbre, president/COO, ACT Technologies Inc.;...
Raleigh, N.C. - Lizards are everywhere at State Employees' Credit Union and one has even been spotted on CUNA President/CEO Dan Mica. "Our thought is, even if the members think we've completely `lost our lizard', they will talk about it and word of mouth is our very best marketing tool,"...
Amen to most of Mike Welch's comments in his May 29th publisher's column, "Focused associations up dues more easily." I wish some of these same points would have been recognized by Credit Union Times' news reports about the dues controversy in Texas. They seemed instead to focus only on the...
Coastline Federal Credit Union, Jacksonville, Fla., has named Mike Ruel Southpointe branch manager. In addition, CFCU has promoted Jeanelle Mooney to assistant vice president of lending. Keesler Federal Credit Union, Biloxi, Miss., has named Tia Tabor Gautier branch manager. South Carolina Credit Union League, has elected the following officers to...
AUSTIN, Texas - Internet services firm FundsXpress says it is having a lot of success of late in converting financials off of other Net banking provider's platforms, and onto the FundsXpress solution. FundsXpress attributes this increased conversion activity to decreasing levels of customer satisfaction and security concerns with existing vendor...
CHICAGO - Executives at the nation's community banks, who serve a market often shared with credit unions, generally are optimistic about the economy right now, according to a survey released recently. Grant Thornton's "Survey of Middle-Market Business Owners" found that 89% of community-banking respondents say they believe the U.S. economy...
HARTFORD, Conn. - Richard Wellner, president of Corporate America Family Credit Union, Elgin, Illinois has one piece of advice he wants to pass on to any credit union - federal or state chartered - that is thinking of opening a branch or expanding its field-of-membership out-of-state: "Make sure you're aware...
ARLINGTON, Va. -There's been some activity recently in the class action anti-trust lawsuit Wal-Mart and other retailers have filed against Visa and MasterCard. What are the case's potential effects on CUs? The Supreme Court recently let stand a lower court certification of the retailers as a class for the suit...
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A credit union’s ability to deliver the right products and services that best meet members’ daily needs is the most important factor in creating a superior member experience.
Download ResourceFrom GLIA
These unmistakable signs indicate your credit union’s call center needs a modern overhaul. Stay ahead of the curve and elevate your member service experience today.
Download ResourceFrom Alacriti
Is your credit union looking toward real-time payments to modernize your services? This brief discusses technology enablers for real-time payments, clearing rules and message specifications, and customer support challenges in a real-time environment.
Download ResourceFrom Mortgage Capital Trading
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Download ResourceFrom Brightwell
Discover how Dash Solutions and Brightwell collaborated to revolutionize cross-border payments for rural workers using the Dash mobile app. Read the case study now!
Download ResourceFrom Alkami
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Download ResourceFrom Elan Credit Card
Does the value outweigh the risk? Review three key considerations when evaluating whether to invest in growing an internal credit card program or explore an outsourced solution.
Download ResourceFrom Upstart
Explore how a credit union strategically adapted to economic changes, achieving higher returns, flexible loan volumes, and gaining over 1,500 creditworthy members in just one year through a transformative partnership.
Download ResourceFrom Greenlight
Amidst a shifting financial landscape, it’s never been more important to retain members and attract the next generation of customers. In this white paper, discover how offering family-centric financial education can empower parents to raise financially literate kids, fostering loyalty and growth for your credit union.
Download ResourceFrom Identifi
When faced with a complex upgrade of its technology platform, discover how First Tech Federal Credit Union found success by partnering with Identifi. This case study explores their journey of digital transformation to realize efficiency, security and innovation that allowed them to better serve their members.
Download ResourceFrom GLIA
When it comes to member interaction strategy, it is possible to drive efficiency in ways that enhance--not detract from--the experience. This paper explores how to do just that with the tangible benefits of a ChannelLess interaction approach.
Download ResourceFrom Brightwell
Explore the intricacies of credit card fraud with this comprehensive article. Learn about the varying types of fraud attacks and scams, their unique challenges, and multi-layered approaches to protect your credit union and members.
Download ResourceFrom Melissa
Many credit unions are in need of an improved onboarding process for their members as current processes are time-consuming, manual and lead to losing potential members. Learn how one credit union was able to quickly implement a solution that satisfies their compliance checks while verifying and approving customer submissions in seconds.
Download ResourceFrom Identifi
When facing significant growth challenges, learn how Dakota West Credit Union unlocked new efficiencies to meet higher demand. . Dive into this case study to discover how they enhanced their enterprise content management (ECM) system to streamline their operations, providing enhanced tracking, receipt automation, centralized storage, and more.
Download ResourceFrom Alkami
In 2024, the financial industry is clearly facing a radical transformation, and these challenges are altering the landscape as we know it. This playbook explores the opportunities and challenges that lie ahead for credit unions and the financial industry. Use it as a guide to gain a competitive edge in this new landscape.
Download ResourceFrom Identifi
Download this case study to learn how People’s CU is streamlining operations, enhancing security, and realizing cost savings by embracing a paperless future.
Download ResourceFrom Mortgage Capital Trading
2024 is in full swing and experts are here to inform, predict and guide you through all of your most pressing 2024 housing market questions. This whitepaper will help you gain clarity and clear up future predictions in regard to the most important topics in the housing market right now.
Download ResourceFrom Elan Credit Card
Learn where consumers are applying for credit cards, what type of spenders they are, what features are most persuasive, and what smaller financial institutions should focus on to continue expanding their market share.
Download ResourceFrom Upstart
When Vantage West CU decided to prioritize a seamless digital experience and data-driven lending decisions, they knew the right partner was critical. Download this case study and discover how they diversified their loan portfolio, acquired 1400 new members in 6 months, and built in flexibility to withstand the economic cycles.
Download ResourceFrom Elan Credit Card
Customer payment expectations are shifting. Explore the top five merchant payments trends we’re watching in 2023 and learn how a partnership may help meet the needs of your members.
Download ResourceFrom Elan Credit Card
Nearly 33% of cardholders increased their credit card spending over the last six months, showing how critical credit cards are in today's economic environment.
Download ResourceFrom Elan Credit Card
Young adults are the future of your credit union. From college to home-buying, learn why credit cards are key to winning the loyalty of Gen Z and millennials.
Download ResourceFrom Elan Credit Card
With the current economic environment and rise in interest rates, credit unions may find the credit card market increasingly complex to operate internally. Learn why shifting from insourcing to outsourcing your credit card program can benefit your credit union.
Download ResourceFrom Elan Credit Card
A credit union’s ability to deliver the right products and services that best meet members’ daily needs is the most important factor in creating a superior member experience.
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