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WASHINGTON-House Financial Services Ranking Member John LaFalce (D-N.Y.) has announced that he will not be seeking re-election. After redistricting in New York, LaFalce was supposed to face fellow incumbent Democrat Louise Slaughter in the race for the 108th Congress. Committee Chairman Mike Oxley commented, "After a long career spent studying...
WASHINGTON - As the regulatory relief package was passed on from the House Financial Services Committee June 18 to the Judiciary Committee, an amendment was added that may actually heap greater burdens on credit unions and other lenders. The amendment, introduced by Congressman Gary Ackerman (D-N.Y.), would require financial services...
ALEXANDRIA, Va.-NCUA recently issued several legal opinion letters on many issues important to credit unions ranging from the hot topic of member business loans to finder activities to board meeting governance. The following is a summary of those letters: * Credit unions may use the outstanding loan balance for a...
How does an organization create an employee-focused culture? It requires being values-driven and having the values of the organization match the values of those working for you. The corporate values must be operationalized into daily systems and rewards given for the right performance. NIFCU's culture demonstrates binding corporate values reflected...
PHILADELPHIA - A recent CIGNA survey finds that 80% of employees are not able to manage their benefits online. The survey, entitled "Online Disconnect: Matching Web Benefits To Real Employee Needs," sampled 1,000 employees over age 18 and 200 employers nationwide. According to Cigna Chairman/CEO H. Edward Hanway, employees want...
WEST PALM BEACH, Fla. - If a picture is worth a thousand words imagine what a group of actors can accomplish. Enter TeamAct, a business theater company with branches in eight countries including a new office in New York City. TeamAct incorporates live theater, improv comedy and audience participation into...
WASHINGTON - As election time draws closer, the Credit Union Legislative Action Council (CULAC) of CUNA has begun seriously unloading its war chest. CULAC started May with $372,586.22, took in nearly $150,000, and closed the month with $340,899.21 for a total of $179,688.17 worth of disbursements. Bankruptcy conferees were a...
ARLINGTON, Va. - Many credit unions have become aware of the Woodstock Institute primarily because of the organization's study critical of mainstream credit unions' service to low-income people in Chicago and the provocative stands the organization has taken in the ongoing debate over how credit unions serve the underserved. Marva...
One of the greatest challenges facing human resource departments today is employee retention. In a special report on pages 18-20 we look at what programs some credit unions have lined up to help boost morale and go a long way to making employees feel valued.
WASHINGTON - Congressman Michael Oxley (R-Ohio), chairman of the House Committee on Financial Services called The Housing Affordability for America Act of 2002 "a good start" in addressing the critical issue of the shortage of affordable housing in the U.S. "While this bill does not provide the panacea for solving...
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From Elan Credit Card
A credit union’s ability to deliver the right products and services that best meet members’ daily needs is the most important factor in creating a superior member experience.
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These unmistakable signs indicate your credit union’s call center needs a modern overhaul. Stay ahead of the curve and elevate your member service experience today.
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Explore how a credit union strategically adapted to economic changes, achieving higher returns, flexible loan volumes, and gaining over 1,500 creditworthy members in just one year through a transformative partnership.
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When it comes to member interaction strategy, it is possible to drive efficiency in ways that enhance--not detract from--the experience. This paper explores how to do just that with the tangible benefits of a ChannelLess interaction approach.
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Explore the intricacies of credit card fraud with this comprehensive article. Learn about the varying types of fraud attacks and scams, their unique challenges, and multi-layered approaches to protect your credit union and members.
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Many credit unions are in need of an improved onboarding process for their members as current processes are time-consuming, manual and lead to losing potential members. Learn how one credit union was able to quickly implement a solution that satisfies their compliance checks while verifying and approving customer submissions in seconds.
Download ResourceFrom Identifi
When facing significant growth challenges, learn how Dakota West Credit Union unlocked new efficiencies to meet higher demand. . Dive into this case study to discover how they enhanced their enterprise content management (ECM) system to streamline their operations, providing enhanced tracking, receipt automation, centralized storage, and more.
Download ResourceFrom Alkami
In 2024, the financial industry is clearly facing a radical transformation, and these challenges are altering the landscape as we know it. This playbook explores the opportunities and challenges that lie ahead for credit unions and the financial industry. Use it as a guide to gain a competitive edge in this new landscape.
Download ResourceFrom Identifi
Download this case study to learn how People’s CU is streamlining operations, enhancing security, and realizing cost savings by embracing a paperless future.
Download ResourceFrom Mortgage Capital Trading
2024 is in full swing and experts are here to inform, predict and guide you through all of your most pressing 2024 housing market questions. This whitepaper will help you gain clarity and clear up future predictions in regard to the most important topics in the housing market right now.
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Learn where consumers are applying for credit cards, what type of spenders they are, what features are most persuasive, and what smaller financial institutions should focus on to continue expanding their market share.
Download ResourceFrom Upstart
When Vantage West CU decided to prioritize a seamless digital experience and data-driven lending decisions, they knew the right partner was critical. Download this case study and discover how they diversified their loan portfolio, acquired 1400 new members in 6 months, and built in flexibility to withstand the economic cycles.
Download ResourceFrom Elan Credit Card
Customer payment expectations are shifting. Explore the top five merchant payments trends we’re watching in 2023 and learn how a partnership may help meet the needs of your members.
Download ResourceFrom Elan Credit Card
Nearly 33% of cardholders increased their credit card spending over the last six months, showing how critical credit cards are in today's economic environment.
Download ResourceFrom Elan Credit Card
Young adults are the future of your credit union. From college to home-buying, learn why credit cards are key to winning the loyalty of Gen Z and millennials.
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With the current economic environment and rise in interest rates, credit unions may find the credit card market increasingly complex to operate internally. Learn why shifting from insourcing to outsourcing your credit card program can benefit your credit union.
Download ResourceFrom Elan Credit Card
A credit union’s ability to deliver the right products and services that best meet members’ daily needs is the most important factor in creating a superior member experience.
Download ResourceFrom GLIA
These unmistakable signs indicate your credit union’s call center needs a modern overhaul. Stay ahead of the curve and elevate your member service experience today.
Download ResourceFrom Alacriti
Is your credit union looking toward real-time payments to modernize your services? This brief discusses technology enablers for real-time payments, clearing rules and message specifications, and customer support challenges in a real-time environment.
Download ResourceFrom Mortgage Capital Trading
Unlock the potential for your credit union members by optimizing your investor set. Learn how to maximize profitability, offer better rates, and enhance your market share.
Download ResourceFrom Brightwell
Discover how Dash Solutions and Brightwell collaborated to revolutionize cross-border payments for rural workers using the Dash mobile app. Read the case study now!
Download ResourceFrom Alkami
What is the state of digital maturity in financial services? Why is it linked to revenue growth? Find out in this new report.
Download ResourceFrom Elan Credit Card
Does the value outweigh the risk? Review three key considerations when evaluating whether to invest in growing an internal credit card program or explore an outsourced solution.
Download ResourceFrom Upstart
Explore how a credit union strategically adapted to economic changes, achieving higher returns, flexible loan volumes, and gaining over 1,500 creditworthy members in just one year through a transformative partnership.
Download ResourceFrom Greenlight
Amidst a shifting financial landscape, it’s never been more important to retain members and attract the next generation of customers. In this white paper, discover how offering family-centric financial education can empower parents to raise financially literate kids, fostering loyalty and growth for your credit union.
Download ResourceFrom Identifi
When faced with a complex upgrade of its technology platform, discover how First Tech Federal Credit Union found success by partnering with Identifi. This case study explores their journey of digital transformation to realize efficiency, security and innovation that allowed them to better serve their members.
Download ResourceFrom GLIA
When it comes to member interaction strategy, it is possible to drive efficiency in ways that enhance--not detract from--the experience. This paper explores how to do just that with the tangible benefits of a ChannelLess interaction approach.
Download ResourceFrom Brightwell
Explore the intricacies of credit card fraud with this comprehensive article. Learn about the varying types of fraud attacks and scams, their unique challenges, and multi-layered approaches to protect your credit union and members.
Download ResourceFrom Melissa
Many credit unions are in need of an improved onboarding process for their members as current processes are time-consuming, manual and lead to losing potential members. Learn how one credit union was able to quickly implement a solution that satisfies their compliance checks while verifying and approving customer submissions in seconds.
Download ResourceFrom Identifi
When facing significant growth challenges, learn how Dakota West Credit Union unlocked new efficiencies to meet higher demand. . Dive into this case study to discover how they enhanced their enterprise content management (ECM) system to streamline their operations, providing enhanced tracking, receipt automation, centralized storage, and more.
Download ResourceFrom Alkami
In 2024, the financial industry is clearly facing a radical transformation, and these challenges are altering the landscape as we know it. This playbook explores the opportunities and challenges that lie ahead for credit unions and the financial industry. Use it as a guide to gain a competitive edge in this new landscape.
Download ResourceFrom Identifi
Download this case study to learn how People’s CU is streamlining operations, enhancing security, and realizing cost savings by embracing a paperless future.
Download ResourceFrom Mortgage Capital Trading
2024 is in full swing and experts are here to inform, predict and guide you through all of your most pressing 2024 housing market questions. This whitepaper will help you gain clarity and clear up future predictions in regard to the most important topics in the housing market right now.
Download ResourceFrom Elan Credit Card
Learn where consumers are applying for credit cards, what type of spenders they are, what features are most persuasive, and what smaller financial institutions should focus on to continue expanding their market share.
Download ResourceFrom Upstart
When Vantage West CU decided to prioritize a seamless digital experience and data-driven lending decisions, they knew the right partner was critical. Download this case study and discover how they diversified their loan portfolio, acquired 1400 new members in 6 months, and built in flexibility to withstand the economic cycles.
Download ResourceFrom Elan Credit Card
Customer payment expectations are shifting. Explore the top five merchant payments trends we’re watching in 2023 and learn how a partnership may help meet the needs of your members.
Download ResourceFrom Elan Credit Card
Nearly 33% of cardholders increased their credit card spending over the last six months, showing how critical credit cards are in today's economic environment.
Download ResourceFrom Elan Credit Card
Young adults are the future of your credit union. From college to home-buying, learn why credit cards are key to winning the loyalty of Gen Z and millennials.
Download ResourceFrom Elan Credit Card
With the current economic environment and rise in interest rates, credit unions may find the credit card market increasingly complex to operate internally. Learn why shifting from insourcing to outsourcing your credit card program can benefit your credit union.
Download ResourceFrom Elan Credit Card
A credit union’s ability to deliver the right products and services that best meet members’ daily needs is the most important factor in creating a superior member experience.
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