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DALLAS - People helping people. It's a well-worn slogan, but nothing better explains why two-year-old New Mt. Zion Baptist Church CU has experienced the success it has, according to James McQuirter, credit union president. Since its chartering in June 2000, New Mt. Zion has seen a 48% increase in membership...
MOUNDS VIEW, Minn. -The 2002 Liberty Database Marketing Services Conference, "Credit Union Mysteries Revealed", is scheduled for Sept. 18-20 at the Radisson Plaza Hotel, Minneapolis. Liberty said mysteries such as "How CUs can retain and strengthen member relationships? What product and pricing strategies meet member needs and increase profit? How...
In response to a letter in the June 12th issue of Credit Union Times concerning succession plans, I strongly feel that credit unions should look internally before going to the outside to fill any positions. First, you know what you are getting. Second, the staff members who have contributed to...
SUN PRAIRIE, Wis. - This 4th of July readers of the Wisconsin State Journal and The Capital Times were treated to a glimpse of the human side of Summit Credit Union. "We decided to take this rare opportunity to put our heart and soul out front," said SCU Vice President...
LATHAM, N.Y. - The New York Credit Union Foundation extended to December 31 the deadline for applications for assistance from the Foundation's 9-11 Disaster Relief Fund. Individuals who lost a family member in the 9-11 disaster who belonged to a credit union, including individuals in the planes that were flown...
FARMERS BRANCH, Texas - Larry Hall, president/CEO, Amarillo Community FCU was named chair of Credit Union Resources' new Small Business Assistance Task Force. Members of the Small Business Assistance Task Force include: Bill Nikokauk, president, 1st Community FCU, San Angelo; Doug Bayless, CFO, Texoma Community CU, Wichita Falls; Erik Shaw,...
As your members' wealth grows throughout their lifetime and they become more financially savvy, it takes sophisticated products and services to meet their expanding needs. Offering personal trust services as part of a comprehensive investment management program at your credit union is an essential method of meeting this increasing market...
PORTLAND, Ore. - After many months of research and talking with credit unions and other corporates, the $1 billion Northwest Corporate Credit Union has officially jumped into the member business products and services arena. Northwest Corporate has started a new CUSO, CU Business Group LLC (www.cubusinessgroup.org), which will offer support...
HARRISBURG, Pa. - The Pennsylvania Senate unanimously passed the State Credit Union Parity Bill on June 26 by a vote of 49-0. The bill now goes to the state House of Representatives for consideration. Among the provisions of the State Credit Union Parity Bill (S.B. 1222), it allows Pennsylvania state-chartered...
ARLINGTON, Va. - In something of a coup, the $10 million, Durham, North Carolina-based Latino Community Credit Union has won the support of the normally very conservative North Carolina Credit Union League in its effort to convince credit unions to back a resolution to reform the nation's immigration laws. "What...
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From Elan Credit Card
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Download ResourceFrom Elan Credit Card
A credit union’s ability to deliver the right products and services that best meet members’ daily needs is the most important factor in creating a superior member experience.
Download ResourceFrom GLIA
These unmistakable signs indicate your credit union’s call center needs a modern overhaul. Stay ahead of the curve and elevate your member service experience today.
Download ResourceFrom Alacriti
Is your credit union looking toward real-time payments to modernize your services? This brief discusses technology enablers for real-time payments, clearing rules and message specifications, and customer support challenges in a real-time environment.
Download ResourceFrom Mortgage Capital Trading
Unlock the potential for your credit union members by optimizing your investor set. Learn how to maximize profitability, offer better rates, and enhance your market share.
Download ResourceFrom Brightwell
Discover how Dash Solutions and Brightwell collaborated to revolutionize cross-border payments for rural workers using the Dash mobile app. Read the case study now!
Download ResourceFrom Alkami
What is the state of digital maturity in financial services? Why is it linked to revenue growth? Find out in this new report.
Download ResourceFrom Elan Credit Card
Does the value outweigh the risk? Review three key considerations when evaluating whether to invest in growing an internal credit card program or explore an outsourced solution.
Download ResourceFrom Upstart
Explore how a credit union strategically adapted to economic changes, achieving higher returns, flexible loan volumes, and gaining over 1,500 creditworthy members in just one year through a transformative partnership.
Download ResourceFrom Greenlight
Amidst a shifting financial landscape, it’s never been more important to retain members and attract the next generation of customers. In this white paper, discover how offering family-centric financial education can empower parents to raise financially literate kids, fostering loyalty and growth for your credit union.
Download ResourceFrom Identifi
When faced with a complex upgrade of its technology platform, discover how First Tech Federal Credit Union found success by partnering with Identifi. This case study explores their journey of digital transformation to realize efficiency, security and innovation that allowed them to better serve their members.
Download ResourceFrom GLIA
When it comes to member interaction strategy, it is possible to drive efficiency in ways that enhance--not detract from--the experience. This paper explores how to do just that with the tangible benefits of a ChannelLess interaction approach.
Download ResourceFrom Brightwell
Explore the intricacies of credit card fraud with this comprehensive article. Learn about the varying types of fraud attacks and scams, their unique challenges, and multi-layered approaches to protect your credit union and members.
Download ResourceFrom Melissa
Many credit unions are in need of an improved onboarding process for their members as current processes are time-consuming, manual and lead to losing potential members. Learn how one credit union was able to quickly implement a solution that satisfies their compliance checks while verifying and approving customer submissions in seconds.
Download ResourceFrom Identifi
When facing significant growth challenges, learn how Dakota West Credit Union unlocked new efficiencies to meet higher demand. . Dive into this case study to discover how they enhanced their enterprise content management (ECM) system to streamline their operations, providing enhanced tracking, receipt automation, centralized storage, and more.
Download ResourceFrom Alkami
In 2024, the financial industry is clearly facing a radical transformation, and these challenges are altering the landscape as we know it. This playbook explores the opportunities and challenges that lie ahead for credit unions and the financial industry. Use it as a guide to gain a competitive edge in this new landscape.
Download ResourceFrom Identifi
Download this case study to learn how People’s CU is streamlining operations, enhancing security, and realizing cost savings by embracing a paperless future.
Download ResourceFrom Mortgage Capital Trading
2024 is in full swing and experts are here to inform, predict and guide you through all of your most pressing 2024 housing market questions. This whitepaper will help you gain clarity and clear up future predictions in regard to the most important topics in the housing market right now.
Download ResourceFrom Elan Credit Card
Learn where consumers are applying for credit cards, what type of spenders they are, what features are most persuasive, and what smaller financial institutions should focus on to continue expanding their market share.
Download ResourceFrom Upstart
When Vantage West CU decided to prioritize a seamless digital experience and data-driven lending decisions, they knew the right partner was critical. Download this case study and discover how they diversified their loan portfolio, acquired 1400 new members in 6 months, and built in flexibility to withstand the economic cycles.
Download ResourceFrom Elan Credit Card
Customer payment expectations are shifting. Explore the top five merchant payments trends we’re watching in 2023 and learn how a partnership may help meet the needs of your members.
Download ResourceFrom Elan Credit Card
Nearly 33% of cardholders increased their credit card spending over the last six months, showing how critical credit cards are in today's economic environment.
Download ResourceFrom Elan Credit Card
Young adults are the future of your credit union. From college to home-buying, learn why credit cards are key to winning the loyalty of Gen Z and millennials.
Download ResourceFrom Elan Credit Card
With the current economic environment and rise in interest rates, credit unions may find the credit card market increasingly complex to operate internally. Learn why shifting from insourcing to outsourcing your credit card program can benefit your credit union.
Download ResourceFrom Elan Credit Card
A credit union’s ability to deliver the right products and services that best meet members’ daily needs is the most important factor in creating a superior member experience.
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