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Frontline technology can be complex and intimidating, but recent trends are signaling just how important it’s become in the battle to stay relevant to increasingly tech-savvy members. With nearly two-thirds of Internet users doing online banking, according to Pew Research, and Millennials the least likely group to make frequent trips to branches, according to a Bankrate survey, making the most of frontline technology is more critical than ever. Here’s what’s making a big impact, according to some experts in the sector.

Tina Orem

Credit Union Times

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